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Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,310 reviews
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Dino Beganovic's profile image
Dino Beganovic 
6 years ago

Horrible experience. I went in to drop off my car for a windshield replacement and because they couldn’t find me in their system they started yelling at me. I showed them my confirmation code and they said that I can’t just come in and replace my windshield, they have to order it first. Well, I’m not working there so I don’t know how that works. If I have received a confirmation code in my email and my appointment has been successfully scheduled I thought I can come. I spoke with Mr DeMarco, and I will never go back. Maybe y... read more

Dawn Young's profile image
Dawn Young 
recommend  Recommended
6 years ago

Awesome service 🙌🏽I only trust my Mercedes to them!!!! 

Cordelia Porter Andrews's profile image
Cordelia Porter Andrews 
recommend  Recommended
6 years ago

Garrett Michael is the best sales person we have ever met. We have owned Mercedes cars for the last fifteen years at least and he was wonderful. Garrett is polite and most importantly completely understands his product. He even showed me things on the car we were trading in that I didn't know the car could do! He has followed up repeatedly to see if we had any issues or questions. I cannot recommend Hendrick Mercedes Northlake and in particular Garrett enough. Love our new cars! 

Tonya Mcdowell's profile image
Tonya Mcdowell 
recommend  Recommended
6 years ago

This is a perfect place if you're looking for a great vehicle and awesome service.Cali Young always goes above and beyond when I've needed assistance she is very professional and I always look forward to contacting her. 

Sarah Goff's profile image
Sarah Goff 
recommend  Recommended
6 years ago

The Blowing Rock Chamber of Commerce appreciates the ongoing support of Mercedes-Benz of Northlake and the Hendrick Luxury Group in sponsoring and attending our festivals and events throughout the year, including Symphony by the Lake at Chetola Resort last week! Cali Young makes it so easy to work out the details for each event, and her smile and enthusiasm elevate the experience of each Blowing Rock visitor she encounters! 

Anja Burdette's profile image
Anja Burdette 
recommend  Recommended
6 years ago

It is a pleasure working with Cali Young and scheduling our lunch service for the Auto Mall with her. She is very professional and reliable and makes sure she gets the word out that we are coming. Thanks Cali! 

Lisa Stripling's profile image
Lisa Stripling 
recommend  Recommended
6 years ago

We have worked with this team on several special events. They are a great team from marketing with Cali Young, to sales and service. Top notch dealership! 

Joey Micky Yip's profile image
Joey Micky Yip 
recommend  Recommended
6 years ago

Great customer service!!! 

Chloe McCann's profile image
Chloe McCann 
recommend  Recommended
6 years ago

As the Office Manager of Savory Moments Gourmet Catering Charlotte, North Carolina I have had the pleasure of working with Cali Young multiple times and every single time has been delightful. She is attentive to her work and who she works with. She is timely and shows a great commitment to Savory Moments and the whole team. All of our staff loves the chance to work at the Auto Mall at Northlake and Cali Young. 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,310 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is closed now. It will open at 7:30 a.m. 

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