Mercedes-Benz of Memphis's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of Memphis

4.3

About this business

Welcome to Mercedes-Benz of Memphis, your source for all things Mercedes-Benz in the area. Here we go the extra mile to ensure that every person who walks through our front doors receives the VIP service and selection they deserve. Whether you’re looking for the newest models straight from Mercedes-Benz or perhaps need to get your vehicle in for service, Mercedes-Benz of Memphis is your one-stop shop in Shelby County. In fact, our customers come from across the region to shop with us, including Memphis, Jackson and Jon... read more

Location details

5389 Poplar Ave, Memphis, TN, 38119, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
SunClosed
4.3703 reviews
Select a rating
LeChandra K. Singletary's profile image
LeChandra K. Singletary 
6 years ago

Horrible customer service. Been a customer there for years. Always heard they didn’t treat their customers with respect. Never witnessed it until two weeks ago. 

Skylar Beasley's profile image
Skylar Beasley 
6 years ago

Horrible Customer Service 

Guy Pryor's profile image
Guy Pryor 
6 years ago

This was a terrible experience. After calling 4 times to setup payment and scheduling a routine maintenance (oil change) they still did not help me. I drove two hours to them only to be told that they don’t accept fleet payments. This could have been handled numerous other ways and I will never return. What’s the point of calling and getting arrangements made if they will not honor their word. I went to Mercedes of Collierville and they were fantastic to me. They will get my business and any new cars I buy. 

Pamela Crutchfield Dotson's profile image
Pamela Crutchfield Dotson 
6 years ago
Chris Liles's profile image
Chris Liles 
recommend  Recommended
6 years ago

Great place to work and great people are just the icing on the cake! The Automobiles are fantastic !! THE BEST OR NOTHING ! 

Barbara Steele Owens's profile image
Barbara Steele Owens 
6 years ago

3 1/2 hours for seatbag recall and I had an appointment! Terrible customer service!!!!!! 

Steven Bledsoe's profile image
Steven Bledsoe 
6 years ago

They take good care of us at MBOM. Mike Wicker is my Service Representative. MBOM and people like Mike are why we drive Mercedes Benz automobiles. 

Eric Drake's profile image
Eric Drake 
6 years ago

Service sucks the dealership can’t stay true there promises 

Keshaboo Featherson Williams Eds's profile image
Keshaboo Featherson Williams Eds 
6 years ago

Great service 

Frequently asked questions about Mercedes-Benz of Memphis

How is Mercedes-Benz of Memphis rated?

Mercedes-Benz of Memphis has a 4.3 star rating with 703 reviews. 

When is Mercedes-Benz of Memphis open?

Mercedes-Benz of Memphis is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com