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Mercedes-Benz of Memphis
- Car Dealers
- Memphis, TN
About this business
Location details
5389 Poplar Ave, Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible customer service. Been a customer there for years. Always heard they didn’t treat their customers with respect. Never witnessed it until two weeks ago.
Horrible Customer Service
This was a terrible experience. After calling 4 times to setup payment and scheduling a routine maintenance (oil change) they still did not help me. I drove two hours to them only to be told that they don’t accept fleet payments. This could have been handled numerous other ways and I will never return. What’s the point of calling and getting arrangements made if they will not honor their word. I went to Mercedes of Collierville and they were fantastic to me. They will get my business and any new cars I buy.
RecommendedGreat place to work and great people are just the icing on the cake! The Automobiles are fantastic !! THE BEST OR NOTHING !
3 1/2 hours for seatbag recall and I had an appointment! Terrible customer service!!!!!!
They take good care of us at MBOM. Mike Wicker is my Service Representative. MBOM and people like Mike are why we drive Mercedes Benz automobiles.
Service sucks the dealership can’t stay true there promises
Great service
Frequently asked questions about Mercedes-Benz of Memphis
How is Mercedes-Benz of Memphis rated?
Mercedes-Benz of Memphis has a 4.3 star rating with 766 reviews.
When is Mercedes-Benz of Memphis open?
Mercedes-Benz of Memphis is closed now. It will open at 8:30 a.m.
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