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Our Mercedes-Benz dealership offers a wide selection of models, with options ranging from large to small that will truly delight your senses We offer a range of exceptional new Mercedes-Benz sedans, SUVs and crossovers, coupes, cabriolets, wagons, and more, with something to fit every type of lifestyle. You’ll also find a lineup of quality pre-owned luxury cars, and we've put them to the test to make sure that they're the best of the best. However, we're not limited to car sales: we also offer auto finance options thro... read more
110 Kentington Dr, Durham, NC, 27713, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 7:30 a.m. to 6:00 p.m. | |
Sun | Closed |
My car had major problems, this dealership honored my warranty and took the appropriate measures to fully restore my car. Thanks to my service writer, John Hall
Business response:
Theresaandrich Jones, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response!
A few weeks ago, I bought a Mercedes Benz C350, so I'm very new to the Mercedes experience. I came to this dealership and was taken care of right away by John Hall. His professionalism, knowledge of the company's services and my particular model made me feel so much more at ease. I'm glad that I feel I have a representative and a dealership who legitimately have my best interests in mind!! You definitely have my support!! Thanks, vmr
I was just amazed with the experience. Especially now while the whole country is dealing with this unprecedented Pandemic. Everything was conducted online ave via text message. We negotiated a good deal; I drove to Durham, signed papers and drove my new (new to me) Benz back home. All the thanks to Cargurus!!
i was helped by Maryann, she is the best salesperson i ever met , she didn't pressure me at all instead she advised me not to rushed and she tried to help me find the right car for me ,Trustworthy, she made the process so easy.Quick and clear communication (email or in-person).Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson (Maryann
Business response:
Monak Kharva, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! Feel free to reach out to us if you need anything. Have a wonderful day.
Prompt response but I purchased from another dealership.
Business response:
Monica, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jake downer with Mercedes benz and his finance officer Moose were very helpful In finding the right bank to finance me and get me in the car i wanted.
Business response:
Taylor, we are so happy to read such a great review about Mercedes-Benz of Durham! We hope to see you soon!
Seth and Chris in the service and parts Dept are great! No bouncing around passing the buck, They made sure I was taken care of. Not only would I recommend them, i would hire them myself for my team! keep up the amazing work gentlemen!
Business response:
Aaron Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing team from the sales to the services crews. They just make things as easy and convince as possible. If I can give them more than 5 stars I would. Brett and Scout dealing with you had been the only good thing happened to me in 2020 other than getting my G 63 of course 😃
Business response:
Mark Elbourno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. Thank you for taking the time to leave us this information about your recent visit. Take care!
Everyone I spoke with was very helpful and responded quickly.
Mercedes-Benz of Durham has a 4.8 star rating with 4,525 reviews.
Mercedes-Benz of Durham is open now. It will close at 6:00 p.m.
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