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Mercedes-Benz of Durham
- Car Dealers
- Durham, NC
About this business
Location details
110 Kentington Dr, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedAfter shopping around I decided to purchase a vehicle from Hendricks Mercedes Benz of Durham. My salesperson was Jon Choi, he provided exceptional service. He was friendly, professional, courteous and responsive. He went the extra mile and drove over 3 hours to deliver the vehicle to my front door. I definitely recommend him and will purchase another vehicle from Hendricks.
Business response:
Cecelia Long - Price, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
The quality of their cars and service.
Business response:
Evelyn Atkins, we are so pleased you enjoyed your visit to Mercedes-Benz of Durham! Please let us know if there is anything else we can do for you; we are more than happy to help!
Maryann is a true paradigm of what customer service and experience should be no matter who you are. With her help, I was able to purchase my first Mercedes-Benz; I walked away more than confident and extremely happy because of her help. I’ve been to dealerships where employees could care less about why I was there. Not once did I ever feel uncomfortable or uneasy. She was more than friendly, and let’s not forget her favorite color is pink just like mine! If you ever happen to stop by Mercedes-Benz of Durham, make sure to ask... read more
I fully recommend Mercedes -Brnx of Durham. My experience has always be great.
Business response:
Lynn R. Sweat, thank you so much! We are always more than happy to assist you if anything else comes up. Take care!
Maryann Wrenn was a pleasant salesperson and a pleasure to deal with, truly a consummate professional.
Wonderful service and sales team. Everyone is extremely nice and helpful.
Business response:
Hello Elizabeth Overbeck Balkite, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Durham
The process to find exactly what we were looking for was quick and easy. Sarah, Scott and Jake went above and beyond our expectations. The service and communication we received was amazing. Jake spent so much time teachign us how to use all of the options in our new car. We will definitely be buying our next car from Mercedes Benz of Durham!
Business response:
Catherine Chanice, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! We sincerely thank you, and look forward to seeing you again soon!
Outstanding Customer Service!
Business response:
Lisa Allyn, we're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!
My car had major problems, this dealership honored my warranty and took the appropriate measures to fully restore my car. Thanks to my service writer, John Hall
Business response:
Theresaandrich Jones, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response!
Frequently asked questions about Mercedes-Benz of Durham
How is Mercedes-Benz of Durham rated?
Mercedes-Benz of Durham has a 4.8 star rating with 5,160 reviews.
When is Mercedes-Benz of Durham open?
Mercedes-Benz of Durham is open now. It will close at 7:00 p.m.
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