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Mercedes-Benz of Durham

4.8

About this business

Location details

110 Kentington Dr, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.85,257 reviews
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Vidal Ikechi Randolph's profile image
Vidal Ikechi Randolph 
recommend  Recommended
5 years ago

A few weeks ago, I bought a Mercedes Benz C350, so I'm very new to the Mercedes experience. I came to this dealership and was taken care of right away by John Hall. His professionalism, knowledge of the company's services and my particular model made me feel so much more at ease. I'm glad that I feel I have a representative and a dealership who legitimately have my best interests in mind!! You definitely have my support!! Thanks, vmr 

Monak Kharva's profile image
Monak Kharva 
recommend  Recommended
5 years ago

i was helped by Maryann, she is the best salesperson i ever met , she didn't pressure me at all instead she advised me not to rushed and she tried to help me find the right car for me ,Trustworthy, she made the process so easy.Quick and clear communication (email or in-person).Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson (Maryann 

Business response:

Monak Kharva, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! Feel free to reach out to us if you need anything. Have a wonderful day. 

Aaron Davis's profile image
Aaron Davis 
recommend  Recommended
5 years ago

Seth and Chris in the service and parts Dept are great! No bouncing around passing the buck, They made sure I was taken care of. Not only would I recommend them, i would hire them myself for my team! keep up the amazing work gentlemen! 

Business response:

Aaron Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Mark Elbourno's profile image
Mark Elbourno 
recommend  Recommended
5 years ago

Amazing team from the sales to the services crews. They just make things as easy and convince as possible. If I can give them more than 5 stars I would. Brett and Scout dealing with you had been the only good thing happened to me in 2020 other than getting my G 63 of course 😃 

Business response:

Mark Elbourno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. Thank you for taking the time to leave us this information about your recent visit. Take care! 

Tim Mann's profile image
Tim Mann 
recommend  Recommended
5 years ago

Great service and professionalism 

Business response:

Hi Tim Mann, thank you so much for your positive comments about Mercedes-Benz of Durham! We hope you have a great day! 

Dwight A. Jewell's profile image
Dwight A. Jewell 
recommend  Recommended
5 years ago

Good honest service took care of our emergency situation. 

Business response:

Dwight A. Jewell, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Lea Campbell's profile image
Lea Campbell 
recommend  Recommended
5 years ago

The service is excellent . I have found everyone to be very courteous and I have found them to be always available when I have called for service or just asked a question I wouldn’t go anywhere else . Thanks ,Lea Campbell 

Business response:

Hi Lea Campbell, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations! Have a great day! 

L'Tonya Bambi's profile image
L'Tonya Bambi 
recommend  Recommended
5 years ago

Very professional staff!! 

Business response:

L'Tonya Bambi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! 

Brett M. Figliozzi's profile image
Brett M. Figliozzi 
recommend  Recommended
5 years ago

Frequently asked questions about Mercedes-Benz of Durham

How is Mercedes-Benz of Durham rated?

Mercedes-Benz of Durham has a 4.8 star rating with 5,257 reviews. 

When is Mercedes-Benz of Durham open?

Mercedes-Benz of Durham is closed now. It will open at 7:30 a.m. 

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