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Mercedes-Benz of Bonita Springs

4.8

About this business

Location details

14610 Tamiami Trail N, Naples, FL, 34110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,932 reviews
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Larry Axt's profile image
Larry Axt 
recommend  Recommended
5 years ago

Yesterday was the first time I used Mercedes of Bonita Springs and I am totally satisfied. The service rep Patti and the whole team did an excellent job. Service was timely and the car was cleaned superbly. I give them 5 stars. 

Business response:

It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Bonita Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. 

Edwin Rolon's profile image
Edwin Rolon 
recommend  Recommended
5 years ago

Hector Perez JR is a true professional, always finds the answer to any questions and always keeps updated with my car progress, thank you Hector. 

Business response:

Edwin, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. 

Shannon Lefevre's profile image
Shannon Lefevre 
recommend  Recommended
5 years ago

The service is absolutely second to none! They always do an amazing job and are as fair as possible about pricing. They make the entire process hassle-free and easy! Thank you for always taking care of me! 

Elena Cronenbold's profile image
Elena Cronenbold 
recommend  Recommended
5 years ago

Great service, very happy with Mercedes Benz !!! 

Business response:

Elena, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. 

Patrick Mona's profile image
Patrick Mona 
recommend  Recommended
5 years ago

Great service all around from pick up to drop off! The best MB dealership we’ve dealt with.. 

Business response:

Patrick, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Bonita Springs we are always striving to do better than your last visit. Take care! 

Dexter Aumiller's profile image
Dexter Aumiller 
recommend  Recommended
5 years ago

I purchased a new car last October from Mercedes-Benz of Bonita Springs and that was a very pleasant experience with our sales person Terry Cardinal and all the support staff. I recently took my other Mercedes in for service and a recall. The service counsel Carlos Martinez managed the service and recall very professionally. My overall experience with Mercedes-Benz of Bonita Springs has been excellent and I highly recommend them for sales and service. 

Business response:

Dexter, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Douglas Gober's profile image
Douglas Gober 
recommend  Recommended
5 years ago

They are 100% Customer Focused! When things go wrong they fix them with Total Customer Satisfaction! Never had customer attention like they provide!!! 

Business response:

Thank you for your lovely review Douglas! We appreciate you taking the time to share your experience with Mercedes-Benz of Bonita Springs. We are always here for you if you should need assistance. Thank you for being a loyal client and writing this wonderful review. 🙂 

Nick Tyler's profile image
Nick Tyler 
recommend  Recommended
5 years ago

Very professional service. 

Virgie Lombardo's profile image
Virgie Lombardo 
recommend  Recommended
5 years ago

Great service and Geoff is amazing. He is very helpful. 

Business response:

Thank you Virgie! We appreciate your positive feedback! Geoff and our teams always try to provide exceptional customer service. We are really happy that you enjoyed it! Thank you for your business!🙂 

Frequently asked questions about Mercedes-Benz of Bonita Springs

How is Mercedes-Benz of Bonita Springs rated?

Mercedes-Benz of Bonita Springs has a 4.8 star rating with 3,932 reviews. 

When is Mercedes-Benz of Bonita Springs open?

Mercedes-Benz of Bonita Springs is closed now. It will open at 9:00 a.m. 

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