This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of Bonita Springs
- Car Dealers
- Naples, FL
About this business
Location details
14610 Tamiami Trail N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI was in the hospital and my wife had a issue with the car. Jeff provided her with a loaner and she was back on the road in a few minutes. When the car was fixed they delivered it to the house. Clean and detailed. We couldn’t ask for better, courteous service. Thank You! Gary Cansler
Business response:
Hi Judy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RecommendedAwesome SUV, awesome dealership, awesome People! Anthony! you're #1 ! ...... Tom & Armando, salamat.....
Business response:
Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Bonita Springs!
RecommendedI purchased a new vehicle with Anthony and he was great from start to finish. He picked me up close to 2 hours away and he drove me to the dealership. I bought plenty of cars before and I have never experienced that level of service. On the financing side, I was put to work with Armando and he did everything so quick and easy for me. It was a true pleasure to do business with him. Overall my experience with the dealership was excellent and I have to say that it had to do with coming across these 2 great assets of your compan... read more
Business response:
Hi Nicolas, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Bonita Springs!
We had an appointment for annual maintenance. The first appointment was canceled because there was no loaner car available. Okay. We rescheduled for the following week. No problem. However, they didn’t get our car in to the service bay until the second day even though we had an appointment. There was another issue that the service technician couldn’t figure out for two more days until he asked the shop foreman who knew the answer immediately. When I questioned the service advisor about the delay he told me that this was the ... read more
Business response:
Hi John, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (239) 217-4816 to share more details about your visit so we can make things right. We hope to hear from you soon.
RecommendedGreat customer service! Anthony is an awesome salesperson.
Business response:
Hi Eve, thank you for your kind review; we are happy to pass along your comments to Anthony here at Mercedes-Benz of Bonita Springs! We hope to see you soon!
RecommendedGreat service, follow up and attention to detail. The facility and staff are professional, experienced and customer oriented. I highly recommend my Mercedes associate Frank Deluca, and will refer him to my real estate clients too. Having owned 4 Audi’s Im happy to be a part of the Mercedes Benz family now. Glen Bigness
RecommendedExcellent in all respects
RecommendedVery satisfied and highly recommend Shawn and MB of Bonita. I was completely satisfied with every aspect of my visit except for one area. I just spent $1,100 on a 5 day job to fix a $6 o-ring on the turbo line and soon to be doing the brakes. Using the loaner I chose to go to lunch with the wife to Punta Gorda which is not far from Bonita. Recieved a text stating out of the area a charge per mile will apply and was charged. I sincerely understand than you must monitor the usage on loaners (I too was a SA for MB) although the... read more
Business response:
Hi Bill, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
RecommendedHave Shaun as your service advisor. A real customer oriented pro!
Business response:
Hi Donald, thank you for your kind review; we are happy to pass along your comments to Shaun here at Mercedes-Benz of Bonita Springs! We hope to see you soon!
Frequently asked questions about Mercedes-Benz of Bonita Springs
How is Mercedes-Benz of Bonita Springs rated?
Mercedes-Benz of Bonita Springs has a 4.8 star rating with 3,932 reviews.
When is Mercedes-Benz of Bonita Springs open?
Mercedes-Benz of Bonita Springs is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com