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Mercedes-Benz of Bonita Springs
- Car Dealers
- Naples, FL
About this business
Location details
14610 Tamiami Trail N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedThe dealership is wonderful and the service group seems very competent. . Our complaint is with Mercedes itself and its engineers. To make new vehicles idiot proof everybody is building in proximity warning radar. Except in our vehicle the engineers forgot to install a car wash mode so it can be deactivated. So every time you go through a car wash the vehicle throws a Code Blue panic attack. Dodges at half the price have this feature. Wonders of German engineering.
Business response:
Hello Steve, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Bonita Springs
RecommendedShawn my service guy was good with me Kept me informed and got the jobs on my list about my car done. Thank you Mercedes service department
Business response:
Robin, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Shawn will be very happy to hear about your kind words. Our team is available should you require any extra help. Take care!
RecommendedRecently had work preformed to repair air leak on my GLE350 sun roof.Work took several days to repair but the air leak has disappeared.Would like to thank the efforts of Hector and Mercedes to insure the work was properly completed.
Business response:
Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!
RecommendedSuperior and quality service!
Business response:
Hi John, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Bonita Springs!
RecommendedI rate the dealership a 10+ out of 10. Everything was exceptional - from Geoff Kaleal’s check-in and follow up to Steward’s service of our 2020 Sprinter RV. I have owned numerous Mercedes over the past 25 years. This is hands down the best dealership in the Florida. Their service has always exceeded my high expectations. Don’t go anyplace else.
Business response:
Hello, we are so happy to read such a great review about Mercedes-Benz of Bonita Springs! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
RecommendedGreat service and beautiful building
Business response:
Hi Richard, thank you so much for your positive comments about Mercedes-Benz of Bonita Springs! Until the next time we meet, take care!
RecommendedProfessionally trained reps .
Business response:
Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
RecommendedI can highly recommend Mercedes Benz of Bonita Springs, FL, based on my exceptional customer experience. Frank Delucca is a phenomenal sales person who makes the customer feel they are truly valued. The entire buying experience was tremendous and I will recommend the entire Team at Bonita to my friends for their future car buying needs. Many thanks Mercedes Benz of Bonita Springs!
My experience at Mercedes-Benz of Bonita Springs left a lot to be desired. The car I purchased was not ready for pickup at the established date & time and no one bothered to call and tell me. This was the beginning of a series of miscommunications, including the salesperson “not remembering” our phone conversation from the day before, and the finance director giving me inaccurate information and speaking to me in a disrespectful and misogynistic tone. I ended up not going through with the purchase because of how I was treate... read more
Business response:
Hello thank you for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and it's never what we want to hear. We would appreciate the chance to discuss this matter further. Please reach out to us at (239) 217-4816 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.
Frequently asked questions about Mercedes-Benz of Bonita Springs
How is Mercedes-Benz of Bonita Springs rated?
Mercedes-Benz of Bonita Springs has a 4.8 star rating with 4,057 reviews.
When is Mercedes-Benz of Bonita Springs open?
Mercedes-Benz of Bonita Springs is closed now. It will open tomorrow at 9:00 a.m.
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