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Mercedes-Benz of Bonita Springs
- Car Dealers
- Naples, FL
About this business
Mercedes-Benz of Bonita Springs is the Naples & Bonita Springs area’s newest luxury car dealership. From our brand new, state-of-the-art facilities to our large inventory of new and certified pre-owned vehicles, we are your source for the exclusive line-up of Mercedes-Benz automobiles. Drive home from Mercedes-Benz of Bonita Springs in the car of your dreams. You can visit our location off of Highway 41 in Bonita Springs today, or schedule an appointment for a test drive or service online. We guarantee a superior, cust... read more
Location details
14610 Tamiami Trail N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience at Mercedes-Benz of Bonita Springs left a lot to be desired. The car I purchased was not ready for pickup at the established date & time and no one bothered to call and tell me. This was the beginning of a series of miscommunications, including the salesperson “not remembering” our phone conversation from the day before, and the finance director giving me inaccurate information and speaking to me in a disrespectful and misogynistic tone. I ended up not going through with the purchase because of how I was treate... read more
Business response:
Hello thank you for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and it's never what we want to hear. We would appreciate the chance to discuss this matter further. Please reach out to us at (239) 217-4816 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.
RecommendedBest dealer by far in Bonita/Naples for your Mercedes!
Business response:
Hello, we are so happy to read such a great review about Mercedes-Benz of Bonita Springs! Feel free to reach out to us if you need anything. Have a wonderful day.
Wanted to comment on the exceptional service at Mercedes Benz this past Monday. My car was ready in half the time! Truly courteous and professional service, as always.
Business response:
Hey Donna, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Safe travels!
They did everything they said they would do to complete my used car purchase. They communicated with me frequently and explained progress on preparing the car to their standards.
Business response:
Bill, thank you for your positive feedback. We are so glad to hear that you found our team here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your vehicle. If you have any additional concerns or questions about your vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
I want to thank Jeffrey Douglas and Carlos Martinez for their professionalism.
Business response:
Cesar, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly to Jeffrey and Carlos. Thank you! We look forward to exceeding your expectations on your next visit.
If you are going to service your Mercedes Benz in Bonita, I recommend Robert Hochberg. He takes care customer very well! Thank you Robert!
Business response:
Eleanor, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Bonita Springs to have earned it.
Hector Perez, my service contact, went above and aboard to keep me informed and to work with the dealer ship where I purchased my extended warranty
Business response:
Mary Ann, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Bonita Springs to have earned it.
My experience from start to finish was exceptional! John Lynch was great to work with! We will be back. No more buying vehicles up north!
Business response:
Brian, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Getting 3 Mercedes-Benz serviced by these guys. Rob (Service), Graeme and David (parts) are top notch people. Highly recommended.
Business response:
Mario, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Bonita Springs to have earned it.
Frequently asked questions about Mercedes-Benz of Bonita Springs
How is Mercedes-Benz of Bonita Springs rated?
Mercedes-Benz of Bonita Springs has a 4.8 star rating with 3,510 reviews.
When is Mercedes-Benz of Bonita Springs open?
Mercedes-Benz of Bonita Springs is closed now. It will open at 9:00 a.m.
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