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Mercedes-Benz of Birmingham - Hoover, AL

4.7
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About this business

Mercedes-Benz of Birmingham - Hoover Campus, formerly known as Crown, have been serving you and your Mercedes-Benz Sales, Service and Parts needs in the Hoover and greater Birmingham areas. New ownership is committed to redefining the luxury auto-buying experience and is setting the standard for luxury in Alabama. To better serve your needs we now offer 2 convenient locations. Our Hoover Campus is right off of Hwy 31, across from Galleria Mall, and our Irondale Campus is just off Grants Mill Rd. Mercedes-Benz of Birmingham i... read more

Location details

1800 Montgomery Hwy, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.7946 reviews
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Hannah Chambers's profile image
Hannah Chambers 
recommend  Recommended
3 years ago

Spectacular service, every time! I simply refuse to go anywhere else! The members of the service department are friendly, professional, and courteous. I highly recommend Mercedes-Benz of Birmingham! 

Michael Valladares's profile image
Michael Valladares 
recommend  Recommended
3 years ago

I’ve been going to this dealership for years to service my vehicles and the customer service has always been great! They go above and beyond to make sure you are content 

Elizabeth Ochoa's profile image
Elizabeth Ochoa 
recommend  Recommended
3 years ago

We have been using the services of Mercedes Benz of Birmingham since 2016 and still to this day their service has been Great!! 

Sam Foster's profile image
Sam Foster 
recommend  Recommended
3 years ago

Staff was great! They took care of everything and were really friendly. Will definitely come back to this location if I need anything! 

Robert Anderson's profile image
Robert Anderson 
recommend  Recommended
3 years ago

Jennifer in the loaner office is fantastic, as well as everyone in the service department. They really made sure I was taken care of, they went above and beyond to give me that top notch customer experience. 

Khaldia Osman's profile image
Khaldia Osman 
recommend  Recommended
3 years ago

I worked with Jennifer, Donovan, and Jonathan and let me tell y’all how they were the absolute best! I have never received so much care and attention to detail from an auto shop. Each one of them were extremely personable and willing to go beyond what was asked. Can’t recommend coming to this place enough! 10/10 for certain!!!🏽🏽🏽 

BJ McAdory's profile image
BJ McAdory 
recommend  Recommended
3 years ago

Got my 2021 GLE 53 from here and love it , love the service and accommodations that comes with the car . I receive nothing but STELLAR service when I visit the facility ‼️HIGHLY RECOMMENDED‼️Andrew the service manager is amazing ‼️ 

Business response:

Thank you, BJ!! 

Jason Gray's profile image
Jason Gray 
recommend  Recommended
3 years ago

Trey and the guys were great to work with. I’ve purchased 3 vehicles at MBoB and wouldn’t consider going anywhere else. Friendly staff and great service. 

Angela Cagle's profile image
Angela Cagle 
recommend  Recommended
3 years ago

Danny Turner is the best! Great knowledge & goes above and beyond to help with all your needs even after the purchase is complete! Thank you! 

Frequently asked questions about Mercedes-Benz of Birmingham

How is Mercedes-Benz of Birmingham rated?

Mercedes-Benz of Birmingham has a 4.7 star rating with 946 reviews. 

When is Mercedes-Benz of Birmingham open?

Mercedes-Benz of Birmingham is open now. It will close at 6:00 p.m.  

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