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Mercedes-Benz of Bellevue

4.1

About this business

Location details

11850 Bel-Red Rd, Bellevue, WA, 98005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.13,161 reviews
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Isadore Harris's profile image
Isadore Harris 
recommend  Recommended
4 years ago

First class service all the way!!! 

Business response:

Isadore, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Kia Evans's profile image
Kia Evans 
recommend  Recommended
4 years ago

The customer service is excellent, always go above and beyond. 

Chadwick Ozment's profile image
Chadwick Ozment 
4 years ago

This dealership has the worst customer service I have ever had at any car dealer. I bought a used 2016 Smart car from them and took it in for service. They damaged my door, hood, windshield wipers and broke the windshield. They also had my car for 8 weeks in the shop to try and repair the damage their service department caused. I was driving down the road at 70mph and the sun visor fell off and lodged in the Steering wheel and almost cause me to have an accident. After all of that I had asked them about canceling my extended... read more

Anthonne Stewart Sr.'s profile image
Anthonne Stewart Sr. 
recommend  Recommended
4 years ago

Customer service is superb . Place is clean and friendly 

Business response:

Thank you so much for your wonderful review. We are thrilled that you had such an excellent experience, and we thank you for choosing Mercedes-Benz of West Chester! 

Sabrina Santiago's profile image
Sabrina Santiago 
recommend  Recommended
4 years ago

The customer service was exceptional. 

Business response:

Thanks for the great review, Sabrina! We are looking forward to your next visit. Best, Amir Alahwal Guest Relations Manager 

Eric Bartenstein's profile image
Eric Bartenstein 
recommend  Recommended
4 years ago

Great popcorn in the waiting room. And the AMG’s. 

Business response:

Thank you, Eric! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come! 

Arthur Centeno's profile image
Arthur Centeno 
recommend  Recommended
4 years ago

Jake, my service advisor makes the visit painless 

Patricia Nixon's profile image
Patricia Nixon 
recommend  Recommended
4 years ago

Very clean, helpful, and everything done in a timely manner. 

Steve Cramer's profile image
Steve Cramer 
recommend  Recommended
4 years ago

They found the exact vehicle I was looking for. 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

Frequently asked questions about Mercedes-Benz of Bellevue

How is Mercedes-Benz of Bellevue rated?

Mercedes-Benz of Bellevue has a 4.1 star rating with 3,161 reviews. 

When is Mercedes-Benz of Bellevue open?

Mercedes-Benz of Bellevue is closed now. It will open at 9:00 a.m. 

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