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Mercedes-Benz of Augusta

4.6

About this business

Location details

3061 Washington Rd, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,103 reviews
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Mario Cordano's profile image
Mario Cordano 
7 years ago

My experience is marked with delays more than once. But other than that, they get a very good rating from me. They take time to explain service work and some preventative maintenance. People are friendly and helpful. Facility is clean and provides adequate amenities. 

Business response:

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Nathan Cartwright General Manager n.cartwright@mbofaugusta.com 

Thales Elliott's profile image
Thales Elliott 
recommend  Recommended
7 years ago

It’s a great place to get a great deal I love 💕 my visit to the dealer showrooms and all the workers especially my sailman & Service adverts THANKS 

Business response:

Thank you Thales for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience! 

Jerlene Mcqueen's profile image
Jerlene Mcqueen 
recommend  Recommended
7 years ago

I highly recommend Mercedes Benz for any of your service needs. I have been getting my GL450 serviced for the past 5yrs and all my experiences has been great. My rep is Tyrone Price and he’s the best. 

Business response:

Thank you Jerlene for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Joy Regan Askin's profile image
Joy Regan Askin 
7 years ago

Business response:

Thank you for your visit! 

Debbie Noble's profile image
Debbie Noble 
recommend  Recommended
7 years ago

The customer reps are excellent the guys who work on your cars knowledgeable just fantastic service outstanding 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Doug White's profile image
Doug White 
7 years ago

Very impressed with Mercedes-Benz of Augusta. Craig was friendly, knowledgeable and wanted to be sure we purchased the car we wanted. They worked with our schedule so that we could get the service we needed in a timely manner. Look forward to maintaining the family atmosphere with this dealership. 

Business response:

Thank you Doug White for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Rodney Williams's profile image
Rodney Williams 
recommend  Recommended
7 years ago

Bought my Mercedes in Augusta last year and have received excellent service and care for my car. Austin, my service advisor has gone above and beyond to assure everything is good. 

Business response:

Thank you Rodney for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Betty Ready's profile image
Betty Ready 
recommend  Recommended
7 years ago

The agent was good customer service . everyone that I met with was helpful courtesy. 

Business response:

Thank you for your kind words, Betty! 

Carol Inglett Evans's profile image
Carol Inglett Evans 
7 years ago

Excellent Service!! 

Business response:

Thank you for your kind words, Carol! 

Frequently asked questions about Mercedes-Benz of Augusta

How is Mercedes-Benz of Augusta rated?

Mercedes-Benz of Augusta has a 4.6 star rating with 4,103 reviews. 

When is Mercedes-Benz of Augusta open?

Mercedes-Benz of Augusta is closed now. It will open at 9:00 a.m. 

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