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Mercedes Benz of Alexandria
- Auto Parts & Supplies
- Alexandria, VA
About this business
If you've ever seen car shopping as stressful, we urge you to rethink your philosophy. Come visit our Mercedes-Benz dealer serving Northern Virginia, Washington DC, Prince George's County, and Prince William County for a streamlined, efficient, and pleasant shopping experience ending with you driving off the lot in a Mercedes-Benz model that fits you perfectly. Whether you're seeing us for service or for shopping, you can be assured that we'll go to great lengths to ensure your satisfaction.
Location details
200 S Pickett St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If I could give 0 stars I would. Worst Mercedes dealer I've EVER been to. Rude people. Terrible customer service. Unhelpful. And it's even better that the owner will thank the people on Google reviews for their 5 stars but won't acknowledge ANY negative reviews in attempt to make customers experience better.
Hello, just want to say that I had a nice experience with the Alexendria Benz dealership. Malik was assigned as my advisor, very pleasant and knowledgeable. Glad to had met him.
USAA Customer goes in dealership and likes car. Then dealership is contacted by a representative to assist customer in purchasing because of medical issues customer has. Dealership goes around power of attorney sells car at outrageous profit against a government USAA customer that needed assistance to make choice. This happened here!! Attorney General is being contacted!!
RecommendedMalik is a great advisor. Great customer service and loyal.
I find Zac to be an outstanding customer service representative. He really knows the MB vehicles like he designed and built them. He knew the answers to my questions the first time. If the goal of MB of Alexandria is to build trust, loyalty, and confidence in the service department, Zac is leading the way. I particularly liked his follow up texts, even when he was off duty. This showed a dedicated and passionate professional that really enjoys his work.
Great service! Xavier Martinez took great care of my vehicle and was a pleasure to work with.
We normally work with Cesar and he is fabulous. He takes care of business. I never have to worry about standing around or poor service. I did not have this level of service at the prior dealership I went to. It is certainly employee driven. Take care of your employees and they will take care of your customers.
Frequently asked questions about Mercedes Benz of Alexandria
How is Mercedes Benz of Alexandria rated?
Mercedes Benz of Alexandria has a 4.7 star rating with 336 reviews.
When is Mercedes Benz of Alexandria open?
Mercedes Benz of Alexandria is open now. It will close at 8:00 p.m.
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