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Mercedes Benz of Alexandria

4.7

About this business

If you've ever seen car shopping as stressful, we urge you to rethink your philosophy. Come visit our Mercedes-Benz dealer serving Northern Virginia, Washington DC, Prince George's County, and Prince William County for a streamlined, efficient, and pleasant shopping experience ending with you driving off the lot in a Mercedes-Benz model that fits you perfectly. Whether you're seeing us for service or for shopping, you can be assured that we'll go to great lengths to ensure your satisfaction. 

Location details

200 S Pickett St, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.7336 reviews
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Sophia Nicholson's profile image
Sophia Nicholson 
8 years ago

I traded my 2008 E350 for a certified pre-owned 2014 E350. The best salesperson in the world, Rudy Shirley, took care of everything for me. All I had to do was pick out the car & sit back. Two weeks later the batteries in my smart key needed replacing. All I had to do was to call Rudy. He is so wonderful!! If you're interested in a certified pre-owned mercedes, call Rudy. 

Larissa Williams's profile image
Larissa Williams 
8 years ago

For a brand that is meant to be considered as 'high caliber', the Mercedes-Benz Alexandria dealership prides itself on THE worst customer experience journey. All that money spent on advertising to draw in the consumer to their product but then the team don't know how to nurture let alone speak to a client. What a shame. 

Cathy S Markovich's profile image
Cathy S Markovich 
9 years ago

My car is only 6 yrs old ..after a oil change and I left with paper they said I needed 4,000 worth of services that needed to be done on my car...one of them was to replace my battery .total cost for that 600.00 we went and bought one for my car and replaced it ourselves it cost less then 200.00 dollars ..most of the items we did on our own .it was alot less then what they were going to charge..I understand if you have a Mercedes and your paying for labor.. you should not worry about how much it costs for repairs. But it's a... read more

Kirk Chatman's profile image
Kirk Chatman 
9 years ago
Lan Cao's profile image
Lan Cao 
9 years ago

A friend just bought a car there and immediately discovered one of the tires was about to pop and both front tires need to be replaced. When she brought it to their attention they said she just have driven in a way that damaged the two tires. 

Sharita Smith's profile image
Sharita Smith 
recommend  Recommended
9 years ago
Kevin Carter's profile image
Kevin Carter 
9 years ago

This location has great service. I am very pleased with my service adviser. Everyone is friendly and helpful. They make you feel amazing while your there and especially when you leave. 

Jason Yeomans's profile image
Jason Yeomans 
9 years ago

Knowledgeable staff who enjoy helping. Need to go back for a G-wagon! 

Steve Clark's profile image
Steve Clark 
9 years ago

Didn't bother to reset the computer in my car so it still tells me I need A3 service that they just did. Wouldn't be a big deal except that I live 65 miles away and can't just "bring it back in." 

Frequently asked questions about Mercedes Benz of Alexandria

How is Mercedes Benz of Alexandria rated?

Mercedes Benz of Alexandria has a 4.7 star rating with 336 reviews. 

When is Mercedes Benz of Alexandria open?

Mercedes Benz of Alexandria is open now. It will close at 8:00 p.m.  

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