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Mercedes-Benz at Raleigh

4.8

About this business

Location details

5607 Capital Blvd, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,533 reviews
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Leesa Furniss's profile image
Leesa Furniss 
recommend  Recommended
4 years ago

I have an older MB. They always look after her. 

Business response:

Leesa - what is her name : ))?? We appreciate your feedback and it is our commitment to continue to take care of you and her!! All the best in 2021! 

Jo-Carol Leonard's profile image
Jo-Carol Leonard 
recommend  Recommended
4 years ago

Brian Battle was fabulous . He is a great representative for Mercedes. He was very nice, helpful and knowledgeable and kept me appraised of the status of my service . Will switch from the previous Mercedes dealership I have been using for the last 6 years. 

Business response:

Jo-Carol - we so appreciate your feedback in regards to Brian! He is such an asset to the team and we are so pleased you experienced that during your visit! We look forward to working with you in the future and we wish you all the best in the New Year! 

Laura Benson's profile image
Laura Benson 
recommend  Recommended
4 years ago

I bought my GLC 300 here in 2018, and I continue to use the dealership for my regular service. Kassandra Benson is my service advisor. She is knowledgeable, efficient, communicative, and all-around helpful. I haven’t had any repair issues, so service is truly easy. Earl provided professional shuttle rides - distance in the van, masks, and every safety protocol you would expect from a top-notch dealership. I drive in from the coast to make sure Leith takes care of my car. 

Business response:

Laura - your loyalty to Kassandra and the team means more than you know! Thank you for your kind words and recommendation. We really appreciate you and wish you and your family a wonderful holiday season! 

Delores Wright's profile image
Delores Wright 
recommend  Recommended
4 years ago

Jeanine Parham was my salesperson she was fantastic. The General Mgr Ed was so helpful in answering some of my questions. John in financing was great also. I received excellent customer service during my buying experience. No pressures very relaxing atmosphere. Jeanine even was very kind with a thank you card and a follow up call. I will certainly be recommending Mercedes Benz of Raleigh to my friends. Merry Christmas to all Delores W Cromartie 12/13/2020 

Business response:

Thank you Delores for your kind feedback!! We really appreciate you and wish you the best with your Mercedes-Benz. We hope you and your family have a wonderful holiday season! 

Tia Harper's profile image
Tia Harper 
recommend  Recommended
4 years ago

I’ve been going to Mercedes dealership for years and have always had to great experience. Kyle is awesome and was very helpful throughout the whole process. Also, huge thanks to Steven he’s always treated me like family and provided the best advice for my vehicle. 

Business response:

Tia - we really appreciate your kind feedback in regards to the team and for being a Mercedes-Benz Raleigh client. You ARE a part of the family! All the best in the Holiday Season :)) 

Sylvester Bailey's profile image
Sylvester Bailey 
recommend  Recommended
4 years ago

This was the best service I’ve ever received from any car dealership. My Service Consultant, Kassandra Benson was very professional and courteous and concerning. Her genuine kindness and infectious laughter was the epitome of southern character and warmth. I will definitely be returning to MB of Raleigh for service and business in the future. 

Business response:

Sylvester - your kind words mean more than you know! Kassandra is a true asset to the team and we are so pleased to hear you experienced that during your visit! We will always strive to exceed expectations and greatly appreciate the opportunity to do so. See you next time. 

April Nikole Russell's profile image
April Nikole Russell 
recommend  Recommended
4 years ago

I had a great car buying experience with Mercedes-Benz of Raleigh. Ray was an excellent sales associate and made the experience enjoyable. 

Business response:

Hi April!! So pleased to hear about your experience and wish you all the BEST!! We look forward to serving your automotive needs in the future. Have a great day! 

Maria Zayas Clark's profile image
Maria Zayas Clark 
recommend  Recommended
4 years ago

Linda is exceptional. She is professional but at the same time personal. I just live her! Thank you for a great experience! Maria Clark 

Business response:

Maria - we really appreciate your recognition of Linda Grandey. She is a wonderful asset to the team and we are so pleased you experienced that. We look forward to working with you in the future and wish you the happiest of holidays :)) 

Edna Wylie's profile image
Edna Wylie 
recommend  Recommended
4 years ago

I was very pleased with the service rendered. The representatives were efficient, courteous, and accommodating. 

Business response:

Hi Edna - thanks so much for sharing your feedback. We appreciate you and look forward to working with you in the future! 

Frequently asked questions about Mercedes-Benz at Raleigh

How is Mercedes-Benz at Raleigh rated?

Mercedes-Benz at Raleigh has a 4.8 star rating with 4,533 reviews. 

When is Mercedes-Benz at Raleigh open?

Mercedes-Benz at Raleigh is closed now. It will open tomorrow at 8:30 a.m. 

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