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Chevrolet of Merced is one of the leading Chevy dealers in the south Central Valley. Come to us for great prices on American-made cars and trucks.
1485 W 15th St, Merced, CA, 95340, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Sales manager sends me a form letter doesn't even bother to sign it, place has gone downhill since the Wells family sold this dealership.
Business response:
John, we are sorry to hear you were not satisfied with you recent interaction with us. Excellence, transparency, and respect are top concerns for our entire team at Merced Chevrolet, and we don’t want you to feel you received anything less. If you would like to discuss your concerns further, feel free to reach out to our General Sales Manager, Ray Tarelli, at (209) 580-3528. Thank you.
Have tried either calling or scheduling online for the free maintenance that was supposed to come with my vehicle at least 8 separate times over the last three months. Have yet to have one service request responded to or phone call returned. Go elsewhere if you want any customer service after they get your money.
Business response:
Jewelene, we appreciate your patience throughout this whole situation and are happy we could finally get your vehicle taken care of. Thank you for giving us another chance and we just want to remind you that you can always reach out to Tom Nester directly if you have any issues in the future. Thanks again for choosing Merced Chevrolet!
I love Merced Chevrolet. Great people, great service and all around professionalism. Would highly recommend Merced Chevrolet !
worst shop you can take your cars, they always break something and they never admit it was them and you end up paying someone to fix what they did to you car, pleeeeease don't take your cars here, don't want you to have the same experience i had, I had to pay someone else $450 for something they broke....
Merced Chevrolet has a 4.6 star rating with 1,759 reviews.
Merced Chevrolet is closed now. It will open at 9:00 a.m.
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