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Mega City Roofing Inc
- Roofing
- Whitby, ON
About this business
Location details
23 Torian Ave, Whitby, ON L0B, Whitby, ON, L1M 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
leak repair We had our roof done 3.5 years ago, and we thought Tom was great back then. But, after a heavy rainstorm this week, we had a leak in our kitchen,so I called Tom to come and see if it is a roofing issue. He came the very next morning, and spent time investigating the source of the issue, which he discovered was a problem with the eavestroughs being blocked from the leaves of our very large trees (i.e. not a roofing issue). Being the very nice and helpful person that he is, he took the time to clean out our troughs... read more
Business response:
Hi Shelley thank you for the amazing review it's what we do and if there is a concern 3 or even a longer period of time. We sure stand by our work even if it's not our fault. We have been taking care of all our customers concerns for almost 15 years now and won't stop untill everyone was satisfied. It's all about customer satisfaction at the end of the day. We appreciate all the positive reviews and even the not so positive. It keeps us moving forward and always improving our services to ensure the best customer experience w... read more
Reshingled roof Not thrilled with the fact that I was told something and realized what I was told was NOT what was done! When the first rainfall came noticed my BRAND NEW ROOF was leaking. Numerous calls to Tom where made and although he did come back ONCE, his solution was not sufficient as it is now 4years since and my roof is STILL LEAKING! I will/have not recommended Mega city and if I know of anyone wanting to get work done, I will STRONGLY DISAPPROVE!! Tom in response to your reply, You did your job, just that you DIDN... read more
Business response:
Hey Dean....it was nice seeing you and your growing family again... after viewing your concern we ended up resolving your issue. We did have the rubber membrane there but my guys did install the step flashing on top which most likely created it to leak. So this being a workmanship warranty issue I had no problem fixing it and resolving our differences.....I hope now you and your family can live without any water leaks what so ever....I'm just glad we resolved this issue cause we never have left any customers high and dry in ... read more
Complete Roofing Project Tom and his crew is the best team of professionals I have seen so far. Tom makes sure he does not leave any doubt by addressing all your concerns and make sure you are completely satisfied with type of shingles, color, and all other details of the project including cleaning up at the end and final look. His crew is quite flexible and accommodating as we had to make changes on the fly as they were laying the shingles down. I could not have been happier with the job they have done.
Business response:
Thank you Farzad for this lovely review on us. It was great working with you as well and making your new home safe and dry for many years to come. All the best to you and your family keep well and dry.... Tom Geo
Roofing and Shingles Work Mega City Roofing is one class act. Their service is exemplary, the team that came to the house were both professional and considerate. The work ethic and attention to prep work, installation and post work cleaning deserved a 10 The company went above and beyond the call of duty by not only completing the committed work on the contract, but they added the little extras with a smile. 10 is well deserved for this company, they certainly earned it.
Business response:
Thank you Alykhan for taking the time out and writing a review on us. We appreciate it very much. Even if there is an issue after installation it's our speedy service that we provide and fix what is nessassary to insure no water issues arise. This is a practice we have always exercised with our services. Keep well and dry for many years to come.
Roof repair I was very happy with how quickly Tom responded to my call for a roof repair that I needed done. He called me the same day with an estimate and came to my house the very next morning to repair the plumbing stack flange. I called a couple of other companies and they were either too busy or not willing to come out for such a small job. I found Tom's estimate very reasonable as compared to two other estimates I received. He was quick and efficient; he came at the time promised, and needless to say, I was very please... read more
Business response:
Hi Nicole thank you for writing a review even if it was just a small job.... If there is time in my schedule to do small repairs we do them....thanks for business keep we'll...tom
New roof We moved into our house 2 years ago and soon realized we needed a new roof. Since this was going to be a costly project, we got about 8 quotes- all from reputable roofing contractors. Tom from Mega City Roofing took the time time to go on the roof and show us what needed to be done (unlike one service rep who did not even bother going onto the roof and then rushing through his sales pitch). Tom's quote was the middle of our estimates but I liked that he took the time to come back and speak to my husband who had othe... read more
Business response:
Hello Lalitha....Thank you very much for the review it was our pleasure in working with you as well.....The guys loved the muffins you baked them and all the drinks you provided ect...Yes we have become a certified installer for GAF and seems a lot more people are installing the the same roof system as you and your neighbor did....We all appreciate the reviews on HomeStars an amazing web-site for consumers to read and get references from. Thanks again for this amazing review keep well and dry for many years to come.....Tom G... read more
new roof Tom Geo takes an enormous amount of pride in his work. His team was fast, diligent and cleaned up brilliantly. We had several quotes, chose Mega City roofing but then were unable to complete the work right away. Tom worked with our schedule and accomodated us as soon as we were ready. We're completely satisfied with our new roof.
Business response:
Thank you Adrianne in writing a review thanks for all your kind words and thoughts, it was nice working for you....All the best to you and your family keep well and dry for many years to come....Tom Geo
new roof on our bungalow An experienced crew of 7 managed to do the whole thing in record time - before the winter set in. Very professional and skilled. Cleaned up and protected our windows, etc as they worked. One piece of advice to others - we were left with black specks on our front walk and back patio from the old roof. These get tracked into the house. Small complaint. The price was good and the job was first class.
Business response:
Thank you guys for letting us take care of your roofing needs....we all appreciate it very much. Keep well and dry....Tom Geo
Roof Replacement First of all Mega City Roofing is great! Tom and his crew were very professional and courteous. After a torrential summer storm we had water coming in through the door frames and kitchen door! I called MegaCity and they came in a few days later in 40 degree weather and finished the job in half a day! That is what I call, great service! Two years passed and I noticed a crack in the shingle caused by a squirrel or raccoon and emailed Tom. He came in the next day to repair it and made sure the rest of the roof ... read more
Business response:
Hey Okan thanks for changing your review it was a pleasure seeing you again......Thanks for your business I'm very happy that you emailed me today and told me that you were home.....I was there in less then an hour for both of us to go up and look at your concern..... after viewing the cracked shingle again you mentioned that you could see inside the attic and you pulled out insulation....Than I didn't hesitate to change it for you no charge even.... That's what I'm here for Okan to service our customers like yourself and th... read more
Frequently asked questions about Mega City Roofing Inc
How is Mega City Roofing Inc rated?
Mega City Roofing Inc has a 4.9 star rating with 509 reviews.
When is Mega City Roofing Inc open?
Mega City Roofing Inc is closed now. It will open tomorrow at 8:00 a.m.
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