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Medical City Alliance
- Fort Worth, TX
About this business
Location details
3101 N Tarrant Pkwy, Fort Worth, TX, 76177, United States
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RecommendedMedical City McKinney is top notch in every way. However they do have one recent problem: Their web site advertises that the COVID-19 vaccine is available as of Dec, 28 at their 4500 Medical Center Drive address for people in the 1B category (65 and older with at least one underlying risk factor). But when I showed up there this morning, Dec. 30, they said their web site is in error. In a pandemic, that's a pretty big error.
No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
No one should have to wait 5.5 hours to get pre-surgery blood work done. My appointment was at 1pm & I left your facility at 5:30pm. Ridiculous!
After triage, we’ve been sitting here 4 hours. X-rays done, Covid test done...that’s it. No communication from anyone. People are frustrated and leaving like crazy. Getting ready to leave.
Business response:
Thank you for taking the time to share your concerns with us, Sandy. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
RecommendedBusiness response:
Thank you for the positive feedback, Nicie! We love seeing great ratings like this.
RecommendedI recently had two days of back surgery at Texas Orthopedic Hospital. Every aspect of my stay was excellent from the cleaning staff, meals staff, nurses and Doctors. Thank you!
Business response:
Thank you for taking the time to leave your feedback, Mike! We will be sure to pass your comments along to our staff!
Not a good experience at all. As a diabetic going in with stomach pains and nausea I was thinking I would get some real help but once I told them I didn't have insurance I got a "take your meds and come back if the symptoms get worst" convo. I asked for a cup of water and was denied. I went to Tampa General the next day and was diagnosed with diabetic ketoacidosis, I was in ICU for 3 days. They treated me despite me not having insurance and also helped me pay for my prescriptions. I'll never go to Brandon Regional Hospital a... read more
Business response:
Thank you for taking the time to share your concerns with us. We are sorry that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
Frequently asked questions about Medical City Alliance
How is Medical City Alliance rated?
Medical City Alliance has a 4.1 star rating with 3,337 reviews.
When is Medical City Alliance open?
Medical City Alliance is open now. It is open 24/7.
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