This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
609 Richlands Highway, Ste 6, Jacksonville, NC, 28540, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I just want to thank all the staff of Med first Urgent Care of Richlands have a very merry Christmas
Do not go here at all. My wife had nothing but issues with everyone at this place from the receptionist to the doctor. Everyone was very rude and lied to insurance causing her to lose coverage.
Business response:
Dear Seth,Thank you for your feedback. At Med First, we take our patient’s satisfaction and privacy seriously. In order to protect your wife's privacy, we would prefer to discuss this situation offline so we can speak in detail.Would you email our regional director, at lmeurlin@thinkmedfirst.com so we can better understand the situation? We sincerely apologize for your experience and thank you in advance for contacting us.
Absolutely NEVER step foot into this office. This is the WORST clinic I have ever been to in my life. No one there cares about your well being, everyone is very rude, and Dr Katy Robertson will also call you and tell you that YOU are rude and continue to yell at you. Professional huh? They sent in incorrect information to my insurance, which resulted in my pregnancy Medicaid insurance coverage being taken away so now I have no insurance due to something their office lied about. They ALSO sent my medical records to another do... read more
Business response:
Dear Haley, Thank you for your feedback. At Med First, we take our patient’s satisfaction and privacy seriously. In order to protect your privacy, we would prefer to discuss this situation offline so we can speak in detail. Would you email our regional director, at lmeurlin@thinkmedfirst.com so we can better understand the situation? We sincerely apologize for your experience and thank you in advance for contacting us.
They are polite and they are very thorough and I didn't spend time with unnecessary issues. They were very respectful and I absolutely love everyone who works there. I will never go anywhere else for my medical needs. They were the best medical team I've encountered in a family medical practice! I would recommend this practice to everyone I know!
The doctor in the nurse that I had was very nice very understanding and help me a lot.
They always take good care of me I've been going there about 4 years
Friendly and competent staff that actually listens to you and tries to help in any way they can.
med first was great! very friendly! Katy is amazing
I have a great Doctor Richardson tells you like it it he do Sugar coat bat doctor I had so far
Med First Primary & Urgent Care has a 4.2 star rating with 1,081 reviews.
Med First Primary & Urgent Care is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com