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Med First Primary & Urgent Care

4.2

About this business

Location details

609 Richlands Highway, Ste 6, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,081 reviews
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Douglas Hodges's profile image
Douglas Hodges 
recommend  Recommended
4 years ago

I just want to thank all the staff of Med first Urgent Care of Richlands have a very merry Christmas 

Seth Rexroat's profile image
Seth Rexroat 
4 years ago

Do not go here at all. My wife had nothing but issues with everyone at this place from the receptionist to the doctor. Everyone was very rude and lied to insurance causing her to lose coverage. 

Business response:

Dear Seth,Thank you for your feedback. At Med First, we take our patient’s satisfaction and privacy seriously. In order to protect your wife's privacy, we would prefer to discuss this situation offline so we can speak in detail.Would you email our regional director, at lmeurlin@thinkmedfirst.com so we can better understand the situation? We sincerely apologize for your experience and thank you in advance for contacting us. 

Haley Rexroat's profile image
Haley Rexroat 
4 years ago

Absolutely NEVER step foot into this office. This is the WORST clinic I have ever been to in my life. No one there cares about your well being, everyone is very rude, and Dr Katy Robertson will also call you and tell you that YOU are rude and continue to yell at you. Professional huh? They sent in incorrect information to my insurance, which resulted in my pregnancy Medicaid insurance coverage being taken away so now I have no insurance due to something their office lied about. They ALSO sent my medical records to another do... read more

Business response:

Dear Haley, Thank you for your feedback. At Med First, we take our patient’s satisfaction and privacy seriously. In order to protect your privacy, we would prefer to discuss this situation offline so we can speak in detail. Would you email our regional director, at lmeurlin@thinkmedfirst.com so we can better understand the situation? We sincerely apologize for your experience and thank you in advance for contacting us. 

Samantha Blosser's profile image
Samantha Blosser 
recommend  Recommended
4 years ago

They are polite and they are very thorough and I didn't spend time with unnecessary issues. They were very respectful and I absolutely love everyone who works there. I will never go anywhere else for my medical needs. They were the best medical team I've encountered in a family medical practice! I would recommend this practice to everyone I know! 

Michelle Rochelle's profile image
Michelle Rochelle 
recommend  Recommended
5 years ago

The doctor in the nurse that I had was very nice very understanding and help me a lot. 

Lawrence Hansley's profile image
Lawrence Hansley 
recommend  Recommended
5 years ago

They always take good care of me I've been going there about 4 years 

Rick Bailey's profile image
Rick Bailey 
recommend  Recommended
5 years ago

Friendly and competent staff that actually listens to you and tries to help in any way they can. 

Crystal Meadows's profile image
Crystal Meadows 
recommend  Recommended
5 years ago

med first was great! very friendly! Katy is amazing 

Jimmy Summers II's profile image
Jimmy Summers II 
recommend  Recommended
5 years ago

I have a great Doctor Richardson tells you like it it he do Sugar coat bat doctor I had so far 

Frequently asked questions about Med First Primary & Urgent Care

How is Med First Primary & Urgent Care rated?

Med First Primary & Urgent Care has a 4.2 star rating with 1,081 reviews. 

When is Med First Primary & Urgent Care open?

Med First Primary & Urgent Care is closed now. It will open at 8:00 a.m. 

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