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McMahon Ford
- Car Dealers
- Norwalk, CT
About this business
Family owned and operated.....owner is here everyday. personal service
Location details
1 W Main St, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat service and great people! 5 stars from this Ford owner.
Business response:
Jason, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Great service, nice people, but their sales people need to understand that we are in a pandemic. They need to wear the appropriate MASKS while sitting in the car with patrons. THAT really made me angry as I am high risk, and so is my 80 year old mother who is a lung cancer patient. WEAR A MASK!
I have been doing business with McMahon Ford service department for many years. I consider them second to none! These ladies and gentlemen excel at customer service!
Amazing service! McMahon Ford goes above and beyond for their customers.
Business response:
Heather, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They always do great work on both my Fords and I appreciate that I can wait for the cars for routine maintenance. Pleasure workging with Billy.
I was very disappointed with my service as they ignored the flashing sign that said “oil change needed”. I had to have the oil change done somewhere else. I required a tire change and it was necessary to put a brand new tire on the car as the old was shredded. It turned out to be a very expensive service at over $300 for a new tire and alignment. I used to take my previous car to them as I believed they would provide a better service. When I would ask for them to do minor things like change the windshield wipers it wasn’t do... read more
Business response:
Thank you for sharing your feedback. Please contact Chris Febbraio at (203) 838-4801 if you’d like to discuss this matter further. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.
Very disappointed with this dealership. I test drove a Cert. used SUV, First, the battery was dead from sitting in the lot. The salesman never called me back to discuss the test drive, I had to contact him. We discussed purchasing the vehicle, I had some questions that required a discussion with the owner. Nearly three weeks have gone by and no return followup call. Called called this past Monday afternoon, not available, stepped out for about an hour no call back. knowing the salesman is off on Tuesdays, still no call back ... read more
Business response:
Mike, we are so disappointed to learn of this situation you have described. We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. We would like the chance to talk to you further so please do call us at (203) 838-4801 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Great people and service all around. I will continue to do business with McMahon Ford
You charged me $150 to replace a battery on top of the $150 cost for the battery - what a rip off. It could not have taken you more than 10 minutes???
Business response:
John, we are so disappointed to learn of this situation you have described. Please contact Chris Febbraio at (203) 838-4801 and we will do our best to make this better. We hope to hear from you soon.
Frequently asked questions about McMahon Ford
How is McMahon Ford rated?
McMahon Ford has a 4.5 star rating with 558 reviews.
When is McMahon Ford open?
McMahon Ford is closed now. It will open at 9:00 a.m.
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