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Mcgrath Audi
- Car Dealers
- Morton Grove, IL
About this business
Location details
9105 Waukegan Rd, Morton Grove, IL, 60053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service experience. Paul was very thorough and professional. He took the time to explain everything up front and upon completion of service. My appointment started and completed right on time, exactly as Paul had estimated. The friendly service staff, quality of work, and the overall efficiency make this a 5-star review.
Business response:
Jason thank you for the kind words. We appreciate your continued business.
Had an excellent experience at Morton Grove Acura. Jeff and I purchased a used TL. From our salesman Brandon, to Jay in the finance dept and Sam, everyone was professional and courteous.
I had really a great purchasing experience of 2017 Acura ILX with premium pkg this week @McGrathAcura. From email to phone call to in-person meeting with Rashad Jackson was professional and welcoming. We had a great time with everyone for the hassle free process from beginning to end. I highly recommended Rashad Jackson and McGrath Acura!
Business response:
Rajni, thank you for your honest feedback! Thank you for trusting us with your family's automotive needs! We strive to exceed customer expectations daily and work hard to maintain a 5 star experience! Thanks again! Reach out when you are ready to look into that RDX for your son. -Gray
I had actually just stayed at a motel across the street, so was in the dealership to kill time. Being a Type-R owner, I naturally gravitated towards shiny cars and was able to start the s2000 they had and see the pretty new NSX supercars they had on site. Big thanks to Rashad Jackson for showing me around. I really wanted that s2k but wouldn't be able to live that one down with the wife. Cheers.
Business response:
What could we have done better to earn a 5 star review instead of 4?
Great customer service from Paul tran. Great service.
Business response:
Don, thank you for your continued business and your kind words!
The manager was completely unprofessional and rude. They gave me the run around on a deal for over a week. I will never even consider purchasing from this dealer again, and I would encourage you not to waste your time or give them your business. terrible experience.
Business response:
Eric, Thank you for taking the time to post this. We can see here that you live in TX and were never at our store. We apologize if you feel did something wrong, but we feel this review is untrue.
Frequently asked questions about Mcgrath Audi
How is Mcgrath Audi rated?
Mcgrath Audi has a 4.4 star rating with 97 reviews.
When is Mcgrath Audi open?
Mcgrath Audi is closed now. It will open at 9:00 a.m.
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