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Mccarthy Auto World
- Automotive
- Coon Rapids, MN
About this business
Location details
3350 129th Ave NW, Coon Rapids, MN, 55448, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly, courteous, professional and took the time to learn what we wanted
Business response:
Nick, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, courteous and professional customer service. We look forward to working with you again! Sincerely, Marc Weis | General Manager | 763.323.3333
I always feel special here, that's why I drive all the way from Plymouth to buy vehicles and have service done. I have had a couple of recall items and they always found me a like new complementary vehicle and took care of the issues promptly. They also wash my vehicles after servicing them.
Business response:
David, thank you for your great review! We strive to provide each of our guests with a positive experience and I am happy to hear our team could do just that. We look forward to working with you again soon. Best Regards, Marc Weis | General Manager | 763.323.3333
John Gosewisch was great to work with! He was quick to respond, very professional, fare and really worked hard to get me the truck I️ was looking for! I️ highly recommend John with any future car purchase he will go above and beyond to make sure you get the best vehicle at the best possible rate and price. McCarthy Auto World had a huge selection of vehicles. This was a smooth, quick and satisfying experience for my family and I️. Thank you!
Business response:
Jacob, thank you for taking a moment to leave us this fantastic review. John is a key member of our team and he will be thrilled to hear he could provide you with such a memorable experience. Please don't hesitate to contact us if we can assist you with anything else. See you next time! Best Regards, Marc Weis | General Manager | 763.323.3333
Lousy communication caused me to waste over two hours of my day for a car they didn't have.
Business response:
Chris, Very sorry for the inconvenience. we certainly do not try to waste anyone's time and with a large inventory it can be tough to know what exactly is going on with it at all times. We will definitely work towards not having this happen in the future and again very sorry that part of your day was wasted.
Very smooth painless process. The staff was very professional and knowledgeable!
Business response:
Dave, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Marc Weis | General Manager | 763.323.3333
Since when do salesmen get to tell a customer that a truck they are looking at is quite a step up from what they drove up in? Never judge a book by the cover! We own 2, 1 ton diesels, one is a High Country, but we drive our commuter car everywhere to keep miles off our trucks when we go to the city. We get a new truck every year for our business, pull heavy equipment and trailers!! Really Mr. Salesman! Unfortunately not the first time we've been judged, and wonder how many sales you have lost to this!! Poor, wait, No Custome... read more
Business response:
I apologize, we would never want anyone to feel mistreated or judged. Here at McCarthy Auto World customer service is very important to us and we aim to show it with our actions. If there is anything we Can do to help or to correct this please let us know. -Marc Weis, General Manager 763-323-3333
Terrible service! Brought my Denali in because check engine light went on. Had an appointment and waited an hour and a half for them to do a simple diagnostics test. They tell me the diagnostics showed nothing and the light went off. He then says you can pay the lady and get your vehicle. What the heck am I paying for? We have a new GM $70,000 vehicle under full warranty with a light on that apparently meant nothing so why am I getting charged. He says well we wouldn't charge you for the diagnostics test if something was wro... read more
Business response:
Tiffany, I am concerned with your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our dealership. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Marc Weis | General Manager | 763.323.3333
Business response:
Thanks for the perfect star rating, Troy! We're happy to hear our team could provide you with an overall positive experience. See you next time! Best Regards, Marc Weis | General Manager | 763.323.3333
Frequently asked questions about Mccarthy Auto World
How is Mccarthy Auto World rated?
Mccarthy Auto World has a 4.5 star rating with 1,490 reviews.
When is Mccarthy Auto World open?
Mccarthy Auto World is closed now. It will open at 9:00 a.m.
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