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Mazda Service & Parts
- Auto Repair
- Oak Lawn, IL
About this business
At Oak Lawn Mazda's service & parts departments, you'll find a team of qualified service technicians standing by to help you with any of your auto service related needs. We service everything from oil changes, tire rotations, brake pads or transmission problems, and more!
Location details
6750 W 95th St, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They replied back to my questions right away.
Business response:
Let us know of any more you might have and we'll eagerly respond!
I bought the Jeep! Roger and Jay were very helpful.
Business response:
Hi Kylie. We're so happy that we were able to meet your expectations and connect you with your new Jeep! We look forward to servicing you now and in the future. Best Regards, OLM - Customer Relations Dept.
Very responsive and respectful. Worked with Luis and Shelby and both did their best to make sure I had my questions answered. Just didn't quite have the used inventory I was looking for.
Business response:
Hi Thomas. Thank you for the kind words and I'm sorry you didn't find what you're looking for at Oak Lawn Mazda. We do, however, update our inventory frequently and would like to invite you back at your convenience. If you have any other questions don't hesitate to reach out to us. Best Regards, OLM - Customer Relations Dept.
They really do care about their customers and treat everyone they come in contact with with respect. I appreciated the above and beyond way about them. I worked with Shelby and Jay - they were Awesome! If you are looking to work with real people and not judging ones this is the place to come to! Very professional - love that they were so easy to work with! I bought this car!! :) love it!
Business response:
We're happy that your experience with Oak Lawn Mazda met your expectations. We look forward to providing you and your vehicle with top-notch service for years to come.All the best - Customer Relations Dept. OLM
My husband and I experienced the worst service ever. They let us sit for half an hour. Then they sent out a guy who had no interest in selling us the car. He took us out for a test drive for 5 mins to a neighborhood without with a license plate on and told us to speed up for 5 seconds to see how the car can speed up. We asked for other option about the car and he just left us there without any explanation. We went sit down for 30 mins and ended up leaving coz we didn't feel like we were cared about. I would never come back t... read more
Business response:
We appreciate your feedback and are always looking to improve our customer's experience. I'm not familiar with this situation as It was not brought to our attention during your visit. I do apologize as we are currently in the middle of building a brand new Facility and our customer waiting lounge is essentially non existent and my sales staff are sitting in a temporary area all the way at the other end. There are certainly some construction woes that have caused us some grief. I do hope that you can be understanding of these... read more
The dealer replied but they didn't answer my question.
Business response:
Chris, if you feel that your questions have not been fully responded to, you can reach out to me directly and I will provide you with the information that you're looking for. - Mike Z.GSM/Oak Lawn Mazda
The salesperson Shelby was friendly. I believe overall we got a good deal. Only issue was a few the dealership charges for a 160 point inspection piece of mind. The inspection is suppose to take care of any items that need addressing such as old tires. I brought up the tires needing replacement but in all the negotiating, forgot to bring it up so now I have a car that needs new tires soon and this should have been covered by expensive 160 point inspection. Therefore only three stars.
Business response:
We're glad you had such a positive experience with Shelby. We strive to make sure that our process constantly examined and will make sure to ensure this in the future.
The salesperson Shelby was friendly. I believe overall we got a good deal. Only issue was a few the dealership charges for a 160 point inspection piece of mind. The inspection is suppose to take care of any items that need addressing such as old tires. I brought up the tires needing replacement but in all the negotiating, forgot to bring it up so now I have a car that needs new tires soon and this should have been covered by expensive 160 point inspection. Therefore only three stars.
Business response:
We're glad you had such a positive experience with Shelby. We strive to make sure that our process constantly examined and will make sure to ensure this in the future.
It was a great .
Business response:
Thanks, Karen! We're happy to be of service. Don't hesitate to contact us for all of your vehicle service needs. - Customer Relations Dept. / Oak Lawn Mazda
Frequently asked questions about Mazda Service & Parts
How is Mazda Service & Parts rated?
Mazda Service & Parts has a 4.2 star rating with 311 reviews.
When is Mazda Service & Parts open?
Mazda Service & Parts is closed now. It will open tomorrow at 8:00 a.m.
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