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150 N Beckley St, Lancaster, TX, 75146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was the waiting area spacious? No, multiple people had to stand Did you leave the office feeling satisfied with your visit? No, I left with more problems than I came with! Was this provider sympathetic to your situation? Not at all. It was obvious they didn't care about me Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Did this provider seem up-to-date with the current advancements in their field? Yes
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Did this provider promise services he/she couldn't provide? No, they were able to provide ev... read more
Did this provider have reasonable prices? Absolutely! Would you recommend this provider to others? Yes Do you feel that you could have received better service somewhere else? No, I don't think so Was this provider sympathetic to your situation? Yes, they were sympathetic and caring
Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me. Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Was this provider's office too loud? Not at all, it was very peaceful and ... read more
Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did this provider answer all of your questions? Yes Does this provider use current and safe equipment? Yes; the equipment is very a... read more
Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously Does this provider give unbiased advice? Yes Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did this provider answer all of your questions? Yes
Was it easy to find parking at this provider's office? Yes, it was convenient Does this provider always put the customer first? Yes, they always put customers first Does this provider use current and safe equipment? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolutely love this place!
Did you experience unnecessary pain during your visit? No Does this provider treat their staff well? Yes, they treat their staff with respect Did this provider seem well-trained and experienced? Absolutely, they were an expert! Does this provider maintain a professional appearance? Yes, he/she looked very professional Was this provider's office clean? Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away
Mattingly Jay OD has a 4.3 star rating with 100 reviews.
Mattingly Jay OD is open now. It will close at 6:00 p.m.
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