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Mattingly Jay OD
- Optometrists
- Lancaster, TX
About this business
Location details
150 N Beckley St, Lancaster, TX, 75146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you have any health issues this is not the place to go. I was "fired" for "abusing my contacts" when in actuality it was confirmed by an ophthalmologist later the same day that my eyes were inflamed from a reaction to lupus medications. After 15 years of visiting this "doctor" with no issues, I witnessed him have basically what was the equivalent to 2 year old tantrum and that was that. I confirmed findings with my rheumatologist and they will adjust meds to help eyes (as it corrects itself) but I would not suggest this d... read more
Did this provider seem up-to-date with the current advancements in their field? They seemed to know enough Did this provider have reasonable prices? They were decent, but not very affordable Did you experience unnecessary pain during your visit? No Was this provider's office easy to locate? Fairly Easy Did a staff member acknowledge or greet you when you entered? Briefly, but they didn't make an effort to help me
Does this provider remember you and your circumstances at every appointment? Yes Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Was this provider's staff friendly? Yes Was it easy to find parking at this provider's office? Yes, it was convenient Was it easy to make an appointment with this provider? Yes
Was the waiting area spacious? No, but I can always find a seat Does this provider always take that extra step to make you feel special? Not really, I've never seen them go above and beyond How would you compare this provider to others in his/her field that you have visited? Not the worst, but certainly not the best Did this optometrist seem knowledgeable about different types of contacts? Sort of, I wasn't entirely convinced she/he knew what they were talking about Did this provider's staff seem to respect him/her? Kind of,... read more
Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Does this provider treat their staff well? Yes, they treat their staff with respect Was this provider's staff friendly? Yes Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Did this provider prominently display their diplomas or business license? Yes
Does this provider always put the customer first? Yes, they always put customers first Was this provider's staff friendly? Yes Was this provider's office easy to locate? Fairly Easy Does this provider remember you and your circumstances at every appointment? Yes Does this provider use current and safe equipment? Yes
Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Were the waiting room chairs comfortable at this eye care office? They were average Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Did this provider show attention to detail? Absolutely! They are always very careful and meticulous
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. The office is small, just the Dr. Mattingly and receptionist. The service is great and there is virtually no wait. Usually there is no more than one person ahead of you.
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Was this provider's office clean? Yes everything was neat and sterile Were you able to relax during your appointment? Not really, I was a little uneasy Did this provider ever postpone your appointment? No, they never postpone my appointment
Frequently asked questions about Mattingly Jay OD
How is Mattingly Jay OD rated?
Mattingly Jay OD has a 4.3 star rating with 100 reviews.
When is Mattingly Jay OD open?
Mattingly Jay OD is open now. It will close at 6:00 p.m.
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