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Matthews-Hargreaves Chevrolet

2.4

About this business

Matthews-Hargreaves Chevrolet is proud to serve as your hometown Royal Oak Chevrolet dealership with a full inventory of new and pre-owned cars, trucks and SUVs. As one of Michigan’s leading new and used Chevrolet dealers, it is our mission to get you into the vehicle you have always wanted. We have a huge selection of new Detroit Chevrolet cars and trucks, including the Cruze, Camaro, Malibu and more. Our facility is located just off Interstate 75 in Royal Oak, MI just a short drive from both Royal Madison plaza shopp... read more

Location details

2000 Twelve Mile Rd, Royal Oak, MI, 48067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.420 reviews
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Matthew K's profile image
Matthew K 
a year ago

My truck went in for an airbag warranty broke my dashboard and glovebox and will not repair. There tech lied on report about already being broke I HAVE pictures 

Kerry B's profile image
Kerry B 
a year ago

They sold me a car for $14K with $20K worth of issues to fix. I will take partial responsibility for not getting the car checked out before I bought it. But - $20K? There has to be some recourse. I'm talking to an attorney. 

Jalisha W's profile image
Jalisha W 
a year ago

I would never advise any women who is purchasing a car to do business with this dealership by themselves if you aren't knowledgeable about vehicles. They sold me a car that needed multiple repairs and was dishonest with me throughout the whole transaction. Unfortunately I am still paying a note for a vehicle that needs multiple repairs that I only had for 3 months. The car also doesn't have a warranty either. Every time I reached out to them I am given the run around and also being ask to pay for the repairs which is unfair ... read more

Farrah G's profile image
Farrah G 
3 years ago

Dealing with this dealership has been the worst customer service experience. My husband and I purchased *cash* a brand new car and the updates we received as our car was being made, were not timely in any way. The amount we were told to get a certified check for, was not the correct amount. When we came in to purchase the vehicle and finalize the transaction, we had to wait 2 hours and we not notified in any way it would take that long. The temporary license they gave us expired and I had to follow up with them on getting an... read more

Scott T's profile image
Scott T 
3 years ago

To be quite honest it was probably the worst experience that I have ever had with a car dealership. I reached out over the internet on February 7, got a call back pretty quickly where I was told it would be given to a sales associate- and then pretty much nothing. I emailed back with the person that I spoke with and sent other inquiries, all getting no response. On Thursday February 10 I emailed *** ****** whose contact information I found on your website. He called me back Friday to confirm that the car was still available ... read more

Hussein I's profile image
Hussein I 
4 years ago

After being referred to this dealership from credit yes I regretfully have to say this was the worst experience I've ever had Not only was it a waste of time but I Was accused of providing fraudulent pay stops for my employer that their bank supposedly told them it was fraudulent. However I'm not sure why their bank would have any way of knowing something like that considering my pay is through PayPal because the business I work for is a small business. It took them two weeks to approve me. Then upon coming in not only did I... read more

Kenya W's profile image
Kenya W 
4 years ago

Do Not Take Your Vehicle To This Dealership or Patronize It!!! The Service Manager and the General Manager are Racist and misogynist. They are not transparent and will scam you out of your money. I wish I would have reviewed the comments on Yelp before I took my car into their dealership. It took them over three months to fix my car, the worst service I have ever experienced. This dealership needs to be closed down immediately. 

Breyan R's profile image
Breyan R 
4 years ago

This has been the absolutely worse experience I’ve dealt with at a dealership. I turned in my truck on 10/22/2020 and leased a new 2020 Silverado. On 10/24/2020 the engine light turned on and went into reduced power mode. Sure could be a sensor, no big deal except it’s brand new and had 9 miles on it when I got it. I get an email to check the transmission as well. Kay, well I get it towed, they can’t find my keys for 20 minutes, they tried to give me a loaner that had cigarette smoke, now this morning they tell me they didn’... read more

Eugene K's profile image
Eugene K 
4 years ago

I went through MATHEWS HARGREAVES SALES DEPARTMENT in an effort to purchase a 2003 Corvette from this dealership. After much discussion with the salesman, YEZ, we decided to close the deal. The dealership agreed for me to pay for a pre-purchase inspection of the car. The inspection was performed by DETROIT GARAGE and showed fluid seepage from the trans pan, more fluid seepage from the timing cover, and seepage from the rear differential. ALL 4 shock absorbers were leaking hydraulic fluid. The brake fluid was dirty. Front bra... read more

Frequently asked questions about Matthews-Hargreaves Chevrolet

How is Matthews-Hargreaves Chevrolet rated?

Matthews-Hargreaves Chevrolet has a 2.4 star rating with 20 reviews. 

When is Matthews-Hargreaves Chevrolet open?

Matthews-Hargreaves Chevrolet is closed now. It will open tomorrow at 8:00 a.m. 

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