This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Massachusetts Eye and Ear Infirmary operates a teaching hospital for Harvard Medical School. The organization offers a range of health, medical and nursing care services, as well as online bill payment options. It offers a variety of treatment and diagnostic services for individual suffering from sinus care and sleep disorders, and head and neck cancer. The organization conducts facial nerve reconstruction, thyroid and parathyroid surgeries. Massachusetts Eye and Ear Infirmary treats various problems related to ears, nose an... read more
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife just had the worst experience ever. She’s legally blind and can’t see without special contacts. She lost a lens while traveling. We called the contact lens service and spoke to the most unhelpful person ever, Alex Harlow. She would not order the new lens without an appointment and would not give an appointment for a full week. She refused to even ask a doctor if my wife could be squeezed in. Fortunately we found another practice who can see her tomorrow and she’ll get a new lens on Monday. This is not how you treat p... read more
Dr. Preisol is brilliant. Kind. Present.
RecommendedWe were late, coming from Vermont, hitting morning rush. Dr Welling took us in immediately, gave us his time and attention and knowledge. Upon completion, he even arranged a further intensive hour long balance test to verify findings.
Services were excellent, I would recommend anyone to go there. Parking is a bit complicated
Business response:
Hello Pearl Ramlal, we appreciate you taking the time to leave us this feedback.
Vestibular Testing technician was so wonderful and ensured I was comfortable and takes me through it the entire way. CT scan was scheduled for 11:15 and they were able to move me up a whole hour and a half early once my other tests were also done. Dr. Dobrowski is wonderful, Otolaryngologist. Listened, explained everything, reassured us, and was very thorough with plan of testing and specialist he was referring us to.
Business response:
Tammy Gately, thank you so much for your positive comments about Mass. Eye and Ear, Main Campus and Dr. Dobrowski!
It was a very quick in and out. The staff were very friendly. my new doctor was very knowledgeable and nice. It is one of the top rated places for care in the country.
Business response:
Stephen Andrew Théberge, thank you for sharing your positive experience!
Very professional, quick, and on point. The best place to go!!
The wait was not long at all! The employees were very happy and friendly!! the Doctor was very thorough with the end dish,
try not making people wait for over an hour when they are NOT walk ins but have appointments
Business response:
Dear Nancy Drinkwater McGonagle – We are sorry to learn about your experience. At Mass. Eye and Ear, we strive to provide excellent service to our patients and would appreciate the opportunity to have a conversation with you offline. Please contact our Patient Relations department at 617-573-3008 or Susan_Corbett@meei.harvard.edu. Thank you.
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 701 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com