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Massachusetts Eye and Ear

3.7

About this business

Location details

243 Charles St, Boston, MA, 02114, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7754 reviews
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David Dumont's profile image
David Dumont 
recommend  Recommended
7 years ago

We’re so blessed to have great facilities in our Boston area like MEEI. Customer service was exceptional for my procedure. Thanks to Nancy at the front desk, Sarah my nurse, Jack my anesthesiologist, and Dr. Dana my surgeon. 

Business response:

David Dumont, thanks for your praise and kind comments about the staff at Mass. Eye and Ear, Main Campus. 

Stacey Precious's profile image
Stacey Precious 
recommend  Recommended
7 years ago

Dr. Caroline Banks is super nice and very informative. I feel like she makes me understand and feel comfortable about what I’m going through. I would highly recommend her! 

Matt Rubins's profile image
Matt Rubins 
7 years ago

My wife just had the worst experience ever. She’s legally blind and can’t see without special contacts. She lost a lens while traveling. We called the contact lens service and spoke to the most unhelpful person ever, Alex Harlow. She would not order the new lens without an appointment and would not give an appointment for a full week. She refused to even ask a doctor if my wife could be squeezed in. Fortunately we found another practice who can see her tomorrow and she’ll get a new lens on Monday. This is not how you treat p... read more

Lisa Noonis's profile image
Lisa Noonis 
7 years ago

Dr. Preisol is brilliant. Kind. Present. 

Neil Blanchette's profile image
Neil Blanchette 
recommend  Recommended
7 years ago

We were late, coming from Vermont, hitting morning rush. Dr Welling took us in immediately, gave us his time and attention and knowledge. Upon completion, he even arranged a further intensive hour long balance test to verify findings. 

Pearl Ramlal-Nodiff's profile image
Pearl Ramlal-Nodiff 
recommend  Recommended
7 years ago

Services were excellent, I would recommend anyone to go there. Parking is a bit complicated 

Business response:

Hello Pearl Ramlal, we appreciate you taking the time to leave us this feedback. 

Tammy Gately's profile image
Tammy Gately 
7 years ago

Vestibular Testing technician was so wonderful and ensured I was comfortable and takes me through it the entire way. CT scan was scheduled for 11:15 and they were able to move me up a whole hour and a half early once my other tests were also done. Dr. Dobrowski is wonderful, Otolaryngologist. Listened, explained everything, reassured us, and was very thorough with plan of testing and specialist he was referring us to. 

Business response:

Tammy Gately, thank you so much for your positive comments about Mass. Eye and Ear, Main Campus and Dr. Dobrowski! 

Stephen Andrew Théberge's profile image
Stephen Andrew Théberge 
recommend  Recommended
7 years ago

It was a very quick in and out. The staff were very friendly. my new doctor was very knowledgeable and nice. It is one of the top rated places for care in the country. 

Business response:

Stephen Andrew Théberge, thank you for sharing your positive experience! 

Joe Nickerson IV's profile image
Joe Nickerson IV 
7 years ago

Very professional, quick, and on point. The best place to go!! 

Frequently asked questions about Massachusetts Eye and Ear

How is Massachusetts Eye and Ear rated?

Massachusetts Eye and Ear has a 3.7 star rating with 754 reviews. 

When is Massachusetts Eye and Ear open?

Massachusetts Eye and Ear is open now. It will close at 6:00 p.m. 

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