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Marriott-Residence Inn
- Hotels
- New York, NY
About this business
Stock up on comfort during your extended stay at Residence Inn New York Manhattan/Times Square. We feature a full-service bar and suites with kitchenettes.
Location details
1033 6th Ave, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Editing this as Cindy got me into a king room the next day. She even remembered me from the night before and asked if the room was ok. Thanks so much Cindy!!! I'm staying here for a week and just checked in. Booked a king room but when I got to my room I found out I got a double instead. Called down to the front desk and was told they're all booked up. But I booked a king room months ago. My view is of the backside of another building. Even though this is a work trip it's about to be my birthday. I'm very disappointed.
Business response:
Thank you for the candid comments. Although Cindy resolved the issues to your satisfaction, please accept my apologies that your stay was not 100% pleasant and for the inconvenience it caused. We have very strict procedures and obviously steps were missed. I will certainly share your concerns with the team. I hope you will let us make this up to you on a future visit. Thomas Gili Guest Relations Manager
Business response:
Thanks for the five-star rating. We’re glad to see you had a good time while here. We appreciate you being our guest and hope to see you soon! Thomas Gili Guest Relations Manager
Unorganized in elevators are too small. The best was breakfast
Business response:
Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the elevator issues that you experienced. Your concerns have been shared with my team and we are redoubling our efforts to make sure that this does not happen again. While we will work on improving the area that you mentioned, it was nice to read your comments about what you enjoyed. We look forward to welcoming you back the next time you are in New York. Thomas Gili Guest Relations Manager
tremendus experience....I want to get this experence again.
Business response:
Wow - thanks for the five-star review! We are thrilled to read how much you enjoyed your visit to our hotel. We work hard to deliver a great experience for all of our guests, so we celebrate feedback such as yours. Thank again, we look forward to welcoming you back on your next trip. Thomas Gili Guest Relations Manager
Business response:
Thank you for your business. We appreciate your terrific score and are glad you had a great visit with us. We value your business and look forward to seeing you again in the future. Safe travels! Thomas Gili Guest Relations Manager
Business response:
Thank you for choosing our hotel for your recent stay. On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Thomas Gili, Guest relations Manager
Las habitaciones son demasiado chicas, el resto cierra 21hs y la ubicación es buena pero la calle es fea de noche.
Business response:
Thank you for taking the time to provide us with your feedback. It is disappointing to hear that you were unhappy with the size of your room. We have rooms of varying sizes available and will do our best to accommodate you with the room of your choice should you stay with us again. I appreciate your review and we look forward to having you visit us again the next time you are in the city! Thomas Gili Guest Relations Manager
Frequently asked questions about Marriott-Residence Inn
How is Marriott-Residence Inn rated?
Marriott-Residence Inn has a 4.2 star rating with 3,176 reviews.
When is Marriott-Residence Inn open?
Marriott-Residence Inn is closed now. It will open tomorrow at 9:00 a.m.
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