Mallard Creek Chiropractic Group

Anonymous 

on Wellness

14 years ago

Does this provider remember you and your circumstances at every appointment? Yes Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Does this provider promptly return your phone calls? Yes 

Anonymous 

on Wellness

14 years ago

Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Did the chiropractor update you about the progression of your recovery at each appointment? Definitely! They made an extra effort to keep me well informed. Does this provider adhere to the customer is always right policy? Yes, ... read more

Anonymous 

on Wellness

14 years ago

Did this provider seem well-trained and experienced? Absolutely, they were an expert! Does this provider offer flexible appointment times? Yes Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do Was it easy to find parking at this provider's office? Extremely easy, and close to the entrance Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best s... read more

Kathy P 

on Wellness

14 years ago

Mark Brown is attentive, friendly, professional and has successfully relieved my pain and corrected the problem every time I've seen him. I've been there for neck, back, and hip issues (not on any regular basis but over a period of years). He has used ultrasound and acupuncture to release muscle tension prior to adjustments when it has been needed to ensure successful adjustment and alignment. Even my boss, who is not what I would have called a believer in any kind of alternative treatment, received acupuncture prior to her ... read more

Anonymous 

on Wellness

14 years ago

Did this provider seem irritated to be working with you? No, they were polite Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Was this provider's office easy to locate? Fairly Easy How would you compare this provider to others in his/her field that you ... read more

Anonymous 

on Wellness

14 years ago

Did this provider have reasonable prices? Absolutely! Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did this provider answer all of your questions? Every question I had was answered thoroughly Were you able to relax during your appointment? Yes, I was completely at ease 

Anonymous 

on Wellness

14 years ago

Does this provider welcome questions? Yes, they don't mind answering my questions Were the staff members able to answer your questions? Yes, they were able to answer my questions Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her 

Anonymous 

on Wellness

14 years ago

Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left 

Anonymous 

on Wellness

14 years ago

Did this chiropractor explain your treatment method before performing your adjustment? Yes, they explained it in-depth Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left Was this provider's office clean? Yes everything was neat and sterile Was this provider late to your appointments? Not at all, I showed up early and they were ready to see me Was this provider willing to stay open late to accomodate your needs? Yes, they've stayed open late when I've needed help