This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Macforce
- IT Services & Computer Repair
- Portland, OR
About this business
MacForce provides the best of both worlds: We'll deliver our acclaimed Apple service, support, and training directly to your home or business; or you can drop by our conveniently located service center. We're ready for troubleshooting, setup, tune-ups--you name it! When it comes to our customers, we pride ourselves on our flexibility, convenience, and a personal, customized approach. Here is just a sample of what we offer: Support * Macintosh, iPhone, iPads... and everything Apple * Set-up, Configuration & Data Transfers * P... read more
Location details
139 NE 6th Ave, Portland, OR, 97232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service They claimed they sold me one piece of software when they actually installed something else. Since then, have spent literally hours on the phone and at the store trying to get this fixed.
DOUBLE TALK!! I wish there were NO stars, or negative stars! Too bad, because that's what MacForce deserve! MacForce has "ok" pricing. It's really the same as any other Apple resller. They have a type of "membership" pricing, which is kind of a joke. You have to PAY them $25 a year to save a buck or two here and there. The only time it pays off is if you make several hundred to several thousand dollars of merchandise. There are supposedly other perks to the membership... IF you're ever able to take advantage of them. What th... read more
MacForce impressed me I tend to be rather critical of customer service these days. So many poor experiences and it seems like it is a trend that is gaining momentum. Not at MacForce! I feel like I can trust what they tell me and I have never had a single visit where I felt it could have gone better. They are a local business that seems to care about their community and surrounding small businesses. More importantly to me, they treat me like I'm the only one in the store when I'm shopping - even when they are busy.
Poor return policy I purchased a new MacBook at MacForce that stopped working less than a week after I bought it. I asked for a new replacement laptop and was told ??since it can be fixed, I would be charged a $100 restocking fee.? This goes directly against their stated return policy. I then went to the official Mac store downtown in the mall. The service person told me he would have gladly replaced it, if I had purchased it there. He then repaired it on the spot at no cost to me and sent me on my way.
Mac Force Rules! These cats are great. Very knowledgable, super nice, and totally local. The know what there doing, plus you can have your computer repaired there. WAY BETTER then the apple store downtown, ugh!! Thanks MacForce!
Horrible customer service They claimed they sold me one piece of software when they actually installed something else. Since then, have spent literally hours on the phone and at the store trying to get this fixed. Throughout this entire incident, they have acted like this was all my fault, and never once acknowledged their obvious screw-up or given even the hint of an apology for all the inconvenience this has caused me. In fact, covering up their screw ups seems to be the #1 priority at this place.
Poor return policy I purchased a new MacBook at MacForce that stopped working less than a week after I bought it. I asked for a new replacement laptop and was told ??since it can be fixed, I would be charged a $100 restocking fee.? This goes directly against their stated return policy.
Good prices, BUT at what cost?! (See: "Horrible Customer Service" review. We agree with this experience) MacForce has the best prices around compared to other local resellers and the Apple stores - at a COST in more ways than one. We've spent SEVERAL thousand dollars over just a couple of years with them. They have good "garage sales," and they have a buyers loyalty membership. And it seems that so long as you're spending money with them, they're helpful and friendly, but that's about where their loyalty stops with you. If t... read more
Good prices, BUT at what cost?! (See: "Horrible Customer Service" review. We agree with this experience)
Frequently asked questions about Macforce
How is Macforce rated?
Macforce has a 4.3 star rating with 143 reviews.
When is Macforce open?
Macforce is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com