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M & R Power Equipment, Inc.
- Automotive
- Hermitage, PA
About this business
Location details
2410 S Hermitage Rd, Hermitage, PA, 16148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Saturday August 1 I called in the morning to ask if they had a 54” Land Pride box blade and the girl said yes they had one in stock for $716. Said great I’ll be there today. I drove 55 minutes to get there. I was greeted by salesman Matthew Bell who quickly said they didn’t have one in stock and said the note in the computer displayed it having been transferred on June 1. I said i was now fairly angry. He checked the lot, no luck. He then encouraged me to buy a 60” box blade showing me charts (not experience) that said it... read more
Business response:
John, your feedback is welcomed, yet troubling. We understand that our customer's time is valuable and we do not want to waste it. We apologize for your experience, please understand we have a new team member who is still going through training. We will make sure to review your experience with our team to avoid something like this happening again. We’d like to invite you back into our store to speak with our management team about getting you the correct implement that you need. Please private message us with your phone numbe... read more
Ordered a fifty four inch zero turn on July the third sales man told me over the phone he had one in stock and would put my name on it delivered a forty eight inch deck on july the eight I called when I got home from work salesman said he made a mistake we all make mistakes but why didn’t he call me on Monday or Tuesday to tell me he didn’t have a fifty four inch deck he just sent me a forty eight inch when I said I wanted a fifty four he told me they wouldn’t have one until September so I kept the forty eight inch because b... read more
Business response:
Don, your feedback is welcomed, yet troubling. We’d like to invite you back into our store to speak with our management team, or please call us at (724) 347-2484 at your earliest convenience so we can learn more about your specific situation. We look forward to hearing from you and working towards earning back your trust. Thank you.
They tried to pull the wool over on me. They did give me a $500 in store credit for putting used tires on a 20k lawnmower.
Business response:
Derek Wasser, We would like to learn more about your specific situation and make things right for you and our future customers. Please private message us with more information regarding your experience or call us at (724) 347-2484 at your earliest convenience to speak with our management team. We look forward to hearing from you! Thank you.
Bought a defective chainsaw. Had issues trying to get a replacement. Rude staff.
I bought a John Deere Zero Turn a couple of months back and was told that the financing terms were 3 years 0% interest and 90 no payments. After a month of receiving my mower I logged into John Deere financial to set up my payment info and I had a notice that I was late already on a payment and that I only had 12 months 0%! I called the office and after talking to the sales man and then the financial lady I was told that they messed up and the terms I was supposed to have had were only for commercial units and not residentia... read more
Business response:
Hi Raymond, We also received your feedback through Google. If a manager has not already reached out to you, they will be to reaching out to hopefully find some resolution to this. If you would like to speak to a manager before then, please stop in or give us a call at 724-347-2484. Thank you!
RecommendedI've bought a John Deere 1025R backhoe from Matthew from the Hermitage office! This is a fantastic company. I have found that they have outstanding quality, honesty, and integrity. When I received my backhoe the tail lights were broken off the machine and someone taped them back on the backhoe. Matthew went to bat for me and the Company bought me a new set of tail lights for my backhoe. I've enjoyed doing business here and I bought my backhoe online with Matthew and Sandy taken care of all sales and finances online. I will g... read more
After several months of searching, I purchased a tractor from M&R last April. It had to be heavy duty in order to pull my Cyclone Rake and I found the perfect tractor. I put it away in November for the winter. I pulled it out just recently to change the oil and sharpen the blades. One of the features that caused me to purchase this tractor was the "fast attach blades" that was new last year. However, when I jacked up the tractor, it did NOT have the fast attach blades. I called M&R and told them about it. Since it had been a... read more
outstanding customer service...and great inventory
If this was the only Kubota dealer East of the Mississippi I’d have a long drive to buy one
Frequently asked questions about M & R Power Equipment, Inc.
How is M & R Power Equipment, Inc. rated?
M & R Power Equipment, Inc. has a 4.1 star rating with 326 reviews.
When is M & R Power Equipment, Inc. open?
M & R Power Equipment, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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