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Loyalty Plumbing LLC

4.8

About this business

This company specializes in residential and commercial plumbing services. 

Location details

19919 Bauer Hockley Rd, Tomball, TX, 77377, United States

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4.819,376 reviews
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G. S.'s profile image
G. S. 
7 months ago

First, I called Loyalty Plumbing LLC. They came out to my house and wanted to charge me ~$350 just to auger a partially clogged toilet (not a main line clog). That price was ridiculous. I paid their $75 "show-up fee" and then called *** ****** ******. One of their plumbers, Mr. ******* ********, came out to my house within an hour and, for just $83, he unclogged the toilet. Mr. ********did a great job - fast and very professional. I would definitely NOT recommend Loyalty Plumbing LLC to anyone. They are way too expensive. Ch... read more

Business response:

We booked a call to Mr. *********** residence on a Saturday morning due to a clogged toilet. Before the appointment was booked, Mr. ********* was made aware that for all appointments booked by Loyalty Plumbing, there is a $75 service call fee that does get waived if the customer approves any estimates provided. This fee covers the time, gas, and a thorough diagnosis and repair estimate provided by a licensed plumber from a fully insured company. Again, this $75 fee is WAIVED in the event a repair is approved even considering... read more

Greg S's profile image
Greg S 
7 months ago

First, I called Loyalty Plumbing LLC. They came out to my house and wanted to charge me ~$350 just to auger a partially clogged toilet (not a main line clog). That price was ridiculous. I paid their $75 "show-up fee" and then called *** ****** ******. One of their plumbers, Mr. ******* ********, came out to my house within an hour and, for just $83, he unclogged the toilet. Mr. ********did a great job - fast and very professional. I would definitely NOT recommend Loyalty Plumbing LLC to anyone. They are way too expensive. Ch... read more

G. S.'s profile image
G. S. 
7 months ago

First, I called Loyalty Plumbing LLC. They came out to my house and wanted to charge me ~$350 just to auger a partially clogged toilet (not a main line clog). That price was ridiculous. I paid their $75 "show-up fee" and then called *** ****** ******. One of their plumbers, Mr. ******* ********, came out to my house within an hour and, for just $83, he unclogged the toilet. Mr. ********did a great job - fast and very professional. I would definitely NOT recommend Loyalty Plumbing LLC to anyone. They are way too expensive. Ch... read more

Business response:

Yes, Loyalty Plumbing LLC does tell people that their $75 service fee will be waived if the customer approves any estimates provided by Loyalty staff. What Loyalty Plumbing LLC doesn't tell people is that their estimates will be extremely high for even minor work, such as unclogging one toilet. If potential customers knew ********************** tries to charge such high prices for even minor jobs, no one would ever call them and incur the $75 fee. Anyway, after Loyalty Plumbing gave me their ridiculous ~$350 estimate, I paid... read more

Mary B's profile image
Mary B 
a year ago

COULD YOU NOT CALL THEM? These are the highest prices around. They will price gouge you. They were the highest price quote and charged me seventy-five dollars to do it. Do yourself a favor and call anyone else. The guy giving the quote knew it was crazy because he almost started laughing. 

Jerry W's profile image
Jerry W 
a year ago

Came to our house on 01/20/2024 due to septic backup (major issue). Very polite, professional, and 2 weeks later things still seem to be working correctly so I assume the issue (hopefully) is fixed for good. I'd for sure recommend them to my neighbors and friends. The company seems to be the "perfect size" for what I want. Not so big that you are just a number, but big enough to have the needed equipment. Yet small enough to handle issues if things went wrong. The owner seems to really care about his customers...as a busines... read more

Max B's profile image
Max B 
a year ago

Oscar ******** came out and reviewed my Plumbing issue. He was on time, certious and scheduled me for the next day. Loyalty came out and did great work. I would recommend this company and will use them when needed. 

Gwendolyn C's profile image
Gwendolyn C 
2 years ago

Today, Oscar and William from Loyalty Plumbing, LLC, came to repair a busted pipe in my master bedroom closet. They were very professional and mild mannered. If I ever have a problem with a plumbing issue, I will definitely request Oscar and William. They work very well together and are very efficient. 

Lisa S's profile image
Lisa S 
2 years ago

I have put off for a couple years now getting my septic updated. Well, now I know why! Thank you to Aldo, Oscar and their crew at Loyalty Plumbing. Thank you all, for the hard work, helpful advice and always answering all my questions and concerns. Heat, rain, hail and working nonstop! What a great crew. Amazing work and such consideration. Loyalty and Craftsmanship are their #1 to me as a customer!! Thank you again guys! You'll always be my first call... Lisa and Ralph 

Yoseline C's profile image
Yoseline C 
2 years ago

Amazing company they were on time very professional and great customer service. Aldo helped us so much understanding what the issue was and made sure our issue was resolved! Amazing customer service! The values this company has is what makes them unique. We definitely recommend them! 

Frequently asked questions about Loyalty Plumbing LLC

How is Loyalty Plumbing LLC rated?

Loyalty Plumbing LLC has a 4.8 star rating with 19,376 reviews. 

When is Loyalty Plumbing LLC open?

Loyalty Plumbing LLC is open now. It is open 24/7. 

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