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Lowe's Home Improvement
- Home Improvements
- Snellville, GA
About this business
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more
Location details
1615 Scenic Hwy N, Snellville, GA, 30078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This Lowe’s has very poor customer service. The lighting fixtures were not priced correctly and when I pointed out the price difference an Associate was very rude and stated “he doesn’t argue” and then proceeds to talk with another Associate about me while I’m standing there. First and foremost I was not arguing with him, I only pointed out the price difference. This Lowe’s location will never again get my business.
RecommendedThis store has the worst customer service ever. I had stopped going there, but today I was in the area, I went in to buy three items. I have my Lowes credit cards loaded on my Google wallet. I have used Google wallet numerous times at Lowes everywhere, so I wasn't expecting a problem. The cashier stated she couldn't accept the virtual card, I would need to go to customer service or the Pro desk to do a telephone order. This sounds about right, because I noticed whe… See more
Customer service is sssoooo bad. I ordered a LG refrigerator & paid cash $2700 & was told it would be delivered 6/27/22 Monday. without telling me they changed it to Tuesdy 6/28/22 between 12-4pm. and NOW again no delivery. when I called the delivery place they said its changed NOW again to July 2nd. no one EVER called me. twice now I emptied refrigerator & freezer. and now again I have to put all stuff back in my old refrigerator. Lowes what they tell you isn't trust worthy… See more
Cora in appliances was extremely helpful. She approached me and began helping with finding replacement stovetop heating elements before I knew I needed help. She showed me how there was more to consider than diameter alone and I left the store with just what I needed. Best customer service I have received in years.
Store #1603 on Scenic Hwy could begin improvements by providing good customer service. I have been shopping at this Lowes store since 1999. Over the years I have had several issues. I have also watch the service deteriorate. However, my complaint this time is about a washer dryer that I ordered. The washer was in the store so I took a split order. The order for the dryer was placed in June. This is July 15th and I cannot get a straight answer about the location of the dryer. I was told that it had arrived July 3rd and I woul... read more
This location is TERRIBLE!!!! My husband and I came in on 6/20 and received THE WORST customer service. It took forever to get help in general, but when KENDRA and LADONNA found out I am white with a black husband, the service they provided went STRAIGHT TO HELL. They were rude, disrespectful, hateful, and the epitome of BAD SERVICE. What's worse is I had my 7 year old and 2 year old with me, and they had to witness RACISM AT IT'S FINEST. With all that's going on in the world, Lowe's should be more on the ball with RACISM. T... read more
We are remodeling our basement and have order everything needed from Lowes at reasonable prices. The employees are nice and helpful.
Terrible customer service. Bought a washer and dryer with delivery scheduled last week. A store rep called and advised the washer was not in and they would postpone delivery until it was in stock. Fine. So last night I got notification of delivery today, so I took off work and waited at home for a washer and dryer. The truck showed up with only the dryer! They agreed with me that it would be better to do them both at one time. Called the store to find out about the washer and found it came in today and now will be delivered ... read more
they wont honor their warranty on a $2000 lawnmower with less than 9 working hours on it and the customer service supervisor is too lazy to look it up or attempt to do her job
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4 star rating with 2,372 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m.
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