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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

200-B Mill Rd, Oaks, PA, 19456, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.91,624 reviews
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Cathy Pike Stanton's profile image
Cathy Pike Stanton 
4 years ago

Just tried to buy a electric range. 1st and last time I will buy anything from Lowe’s. Poor customer service, product, and delivery time. Now to my nightmare: stopped in to buy an electric range on a Saturday. Saw one, paid cash. Told delivery will be the following Monday. Will receive a call night before on delivery time. No call received the night before. So I call the store early Monday morning to check on my delivery for the day. To my surprise by the manager telling me t... Continue Reading 

Karen Myak's profile image
Karen Myak 
4 years ago

Lowe's 3rd party delivery for appliances in the Oaks, PA store is the worse! Barb Taylor is that store's manager. Just had a really bad experience with them causing me and my boyfriend to miss a day of work and still no installation or haul away of my old appliances. XPO Logistics is the 3rd party delivery and has 472 complaints on BBB! Plus when I spoke to the employees in appliances after the fact, they all know that XPO Logistics delivery and service is terrible. When I called Lowe's Customer Service, they knew as well ab... read more

John Kozej's profile image
John Kozej 
4 years ago

This place has horrible customer service. Spend your time and money elsewhere. They helped me pick out blinds for a bathroom window. Ended up being wrong size despite me telling them the width and length I needed. Took item back for exchange and was told NO! So like I said, take your business to another Lowe’s or Home Depot. 

Jerry Harley's profile image
Jerry Harley 
recommend  Recommended
4 years ago

Oak PA Thank you Alice, you were the best person to deal with. You did and said what was correct. GOLD STAR 

Bill Graydus's profile image
Bill Graydus 
5 years ago

Great customer service . I love that it’s pet friendly 

Bette McTamney's profile image
Bette McTamney 
5 years ago
Kate Girardo's profile image
Kate Girardo 
5 years ago

What should have been a simple dryer delivery and install has resulted in 2 days lost from work. First attempt on Dec 23, dryer was missing a foot. Sales rep says I should pick up the part at the store because the driver might lose such a small part. I pick up the part at 09:00 am. Waiting for my 10-2 window. Getting late, I call them and I’m told the driver was told by Lowe’s they have no part for me and they cancel the service call. Absolutely dissatisfied with Lowe’s in Oaks! Can’t get through on the phone either! 

Rick Young's profile image
Rick Young 
5 years ago

Place an online order expecting it to be ready only to find employees just standing around talking playing on their phone. The item could’ve easily been picked up by another customer and sold out. Complete joke of customer service. 

Stef Mowry's profile image
Stef Mowry 
5 years ago

Zero customer service. Dropped $600 today at this location with no help with questions or anything. Just wandered the store looking for a flat bed cart, and lugged 10 boxes of flooring off the shelf to the register and into my car. No employees were anywhere to be found. Thank goodness for Google which answered all our questions - where are your employees at? Especially in the flooring section. We will stick to Home Depot from now on. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,624 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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