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Lowe's Home Improvement

4.2

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Lancaster, PA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

25 Rohrerstown Rd, Lancaster, PA, 17603, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.22,545 reviews
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Leishla Marie's profile image
Leishla Marie 
recommend  Recommended
4 years ago

Sending a HUGE Thank YOU to Mr. OB!!! We’re remodeling our Powder Room and Mr. OB went above and beyond to make our shopping experience super smooth. My step-mom and I spent about 2hrs at Lowe’s today. He answered all of our questions without hesitation. He gave recommendations and was Polite and Professional. Once again, Thank you so very much Mr. OB!!!! 

Mari Lan's profile image
Mari Lan 
4 years ago

location at lancaster west in lancaster pa inventory said 68 of product i wanted. i drove 45 mins to buy it. there was ZERO in the store. I tried calling to talk to manager was got hung up on. how can your inventory be off by 68?? 

Tina Venturo's profile image
Tina Venturo 
recommend  Recommended
4 years ago

the employees were very helpful. If one employee isn't sure where something is, they contacted someone who could help. 

Cody Hoover's profile image
Cody Hoover 
4 years ago

I was ripped off. Purchased a new Samsung fridge from you guys. Salesman assured me it would arrive in perfect condition and told me not to take it home myself that day. It arrived riddled with dents on the stainless front door. Delivery Guy said "I see you bought a floor model, its dented up, so if you still want it, we will take 10% off" alternatively you can wait till November for another to be delivered" what kind of BS is that? We had just moved into our new house that day and needed a fridge so I had to say yes. We hav... read more

Sean McCurdy's profile image
Sean McCurdy 
recommend  Recommended
4 years ago

wide variety, customer service there to assist you, quick checkout. 

Josh Sinclair's profile image
Josh Sinclair 
4 years ago

3 phone calls and 25 minutes on hold, transferred from department to department and then left on hold until the call disconnected. Called back and went the through the same thing. I still don’t know if they have the parts I need. Guess I’ll take my business elsewhere. 👎🏻 

Alysia Gossman's profile image
Alysia Gossman 
recommend  Recommended
4 years ago

Customer Service is awesome! 

Elaine F Wasilewski's profile image
Elaine F Wasilewski 
4 years ago

It is a mess. No distancing, People without masks. More peopke then in any other store. No one monitoring how many folks go in. I called and spoke to an assistant manager AJ She kept repeating "Its not a law". She was rude and refused to give me corporate number. 

Daphne Ammonitore's profile image
Daphne Ammonitore 
4 years ago

They talk about social distancing and being safe for everyone, however all customers & Staff are to wear face mask and no more than 100 people in the store at a time. Well it’s full as heck in there, caught an employee not wearing her face mask and literally people coming inside without protective mask 😡😡 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,545 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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