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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

3195 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,711 reviews
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Kellie Fowler's profile image
Kellie Fowler 
6 years ago

I am so disgusted with Lowe’s right now i am almost ready to cancel my order and go to hone depot!!!!!!! Horrible service and try even getting to speak someone over the phone in the store is impossible!!!! 

Daniel Chenaille's profile image
Daniel Chenaille 
6 years ago
Libby Brennan's profile image
Libby Brennan 
6 years ago

Had a $4,400 window installation done and the job was totally botched. The windows and moulding are uneven with 3/4'' gaps on the exterior walls where the insulation is visible and rain water is dropping in. Customer service at the branch, Orchard Park NY no.1882, has been terrible and the manager refuses to speak to me about the situation. I have called the project coordinator several times with no resolution. Lowe's can improve by taking care of their customers. 

Jason Graves's profile image
Jason Graves 
6 years ago

Had them do $4,000 in blinds at my new home...blinds were ordered in January. It is almost may and they are not finished properly yet...had to reorder parts waited a month they sent the wrong ones again...now I am another month from hopefully getting the right ones...I will never do business with this branch again awful service 

Josh Raimonde's profile image
Josh Raimonde 
7 years ago

If a problem comes up with a product, they will simply refer you to the manufacturer instead of taking care of it. Couldn’t be more disappointed with the way they treat customers. 

Tanya Vorstenbosch's profile image
Tanya Vorstenbosch 
7 years ago

The ladies were wonderful in the cabinet department. 

Daniel Rogers's profile image
Daniel Rogers 
7 years ago

Purchased a hot water tank 6 months ago. The tank started leaking, called the manufacture was given a replacement id number. Told to take this number to Lowes. And they would supply me with a new tank free of charge. When I gave the Number to Lowes service desk, the manager told me I have to return the old tank first. I did so and was charged $35.00 more for the replacement tank. Manager told me this is the store policy. Will not be doing business in future. 

Aaron Ballagh's profile image
Aaron Ballagh 
7 years ago
Missy Briggs's profile image
Missy Briggs 
7 years ago

This was the Hamburg store! So rude when you getting help in plumbing cause you need to by a toilet and the guy says he has to go somewhere cause he’s the only one in plumbing. And waited 30 minutes for him to come back and doesn’t! I’ll take my money elsewhere. Very rude 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,711 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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