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Lowe's Home Improvement
- Home Improvements
- Alabaster, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Alabaster, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
235 Colonial Promenade Pkwy, Alabaster, AL, 35007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedGreat people to work with ♥️
We ordered a washer and dryer to be delivered to our new apartment in June and it was scheduled initially to arrive the 15th of July. We waited all day and it never arrived nor did we get any notification that it would not be arriving. Then, they rescheduled it for the 19th and the same thing happened. No arrival and no call to let us know it wouldn’t be arriving. We have called the store several times to try to resolve this issue but they have been unhelpful and the communication has been terrible.
customer service cashier funky attitude
Non-existent customer service. Calling the national customer service (800 44 lowes) number not much bettet. Have been on hold for 30 minutes.
I placed an order online this morning for pickup. The item is in stock. They have not sent me an email that it is ready for pickup. It is 7:35 PM. I called earlier and was told that it was not ready. 😢
They are falling apart they can’t even get your order out to you and then they tell you they no longer have it....
Waiting at cabinet area. One lady here with another chatty lady. I am sitting in the cabinet section at an empty desk. Three employees walk by and none ask if I need assistance. I wander around in cabinet section and again not one associate offers to help. I simply needed to purchase 4 cabinets I had already picked out. After 45 minutes, I left.
No employee seemed to know their jobs. Just like Wal Mart. Asked a Gentleman in the Bath section, "Where Can I Find the Sanitizer to Clean the Spa Jets".his Reply Was ...."Go to the Paint Section; They have a lot of cleaning Stuff; in Isle 5". Could Not Believe he Said That. I even Repeated his his statement In Disbelief. We Did Not go to Isle 5. It was Right there Against the wall with the other Tubs and parts.
I have bought a few things from this location as I moved here last year. I went in today. Need a small deep freezer. They called for someone in appliances THREE TIMES and no one ever showed up that could be of any real help! I’m not waiting and begging you to take my $$$!
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4 star rating with 1,924 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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