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Lowe's Home Improvement

4.2

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

6659 George Washington Memorial Hwy, Gloucester, VA, 23061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,261 reviews
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Tony Smith's profile image
Tony Smith 
6 years ago

I have been waiting since 1:30PM for a delivery that was supposed to happen between 2:30 and 4:30 PM....I have called XPO and they said I wasn't home. WRONG have been here since 1:30 waiting....Have been on hold with XPO delivery for 20 minites now. They are just waiting for me to hang up instead of dealing with the issue. 

Evelyn P. Mize's profile image
Evelyn P. Mize 
7 years ago

I bought a push mower last year 4/17 and I left gas in the tank it’s still under warranty from manufacture I paid $179.00 for it last year and it just cost me $101.00 to repair . I won’t be buying anything else from lowe’s. 

Allison Jones Frye's profile image
Allison Jones Frye 
7 years ago
Breeann Wehrung's profile image
Breeann Wehrung 
7 years ago

Absolutely disgusted with the level of customer service given when purchasing a large appliance. After ordering a refrigerator with the delivery time of 4:30-6:30 the appliance is not here at 8:30 pm! And ZERO members of management seem to care. The delivery driver was not able to be reached and was basically “lost”. I will never order anything for delivery from this store again. They also can not make any promises or commitments on when the delivery will be able to come tomorrow... poor management, poor communication, and p... read more

Margaret Patricia Gaskins's profile image
Margaret Patricia Gaskins 
7 years ago

I'm sorry to say I'm done with the Big Box store. Spent $$$ on W&D, and have not received it as promised today. I called Big Box store, and customer service tells me not their problem to call OPX, delivery service. So I did, and still no W&D. I've spent a total of 25+ minutes on hold, and told nothing. So Big Box store, you name is on my receipt, and you are responsible. Looking forward to my $$$ credit back to my Big Box card, which I'll cut up afterwards. There will be no 5 star rating either. 

Fred Wielinga's profile image
Fred Wielinga 
8 years ago

The Duracell AA batteries (cells) I have been purchasing from Lowe's have been leaking in my electronic equipment in greater frequencies before their expiration dates!!! On line and via telephone Duracell is denying the fact that they have issues with their Chinese manufactured batteries. I advice Lowe's to change their battery product/brand to the Energizer or Rayovac batteries. They are more reliable, longer lasting and worth the money I pay. Lowe's Headquarters need to do a better job of evaluating their products for qual... read more

Jean Howard's profile image
Jean Howard 
8 years ago

Our home is a Lowes home! We have used the Gloucester Lowes to pretty much rebuild our old farmhouse and property. Always a good experience! 

Jennifer Alexander's profile image
Jennifer Alexander 
8 years ago

Jeff was kind enough to hand saw the wood we bought as we'd been told they could cut it and it turned out to be the wrong wood to cut. He went above and beyond to help us. 

Russell Branch's profile image
Russell Branch 
8 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,261 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 9:00 p.m.  

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