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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mason, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

9380 Mason Montgomery Rd, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,333 reviews
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Melissa Olliges Masten's profile image
Melissa Olliges Masten 
recommend  Recommended
4 years ago

Always able to find an employee to help when I need it. 

Trish Thiemann's profile image
Trish Thiemann 
recommend  Recommended
5 years ago

Great place! Great staff!!! 

Kara Leimbach Goodwin's profile image
Kara Leimbach Goodwin 
5 years ago

IMy interaction with this store has probably been the worst retail experience of my life! After being put on hold multiple times for nearing 2 hours, I spoke to an extremely rude "customer service" rep, who refused to help me place an order and told me to "just come in and buy it." I hung up the phone and called back (because this was the only store I could find within 100 miles that had what I needed) and was told that my order would be set aside for a later pick up date once the payment processed. I paid for my items, and ... read more

Lanie Williams's profile image
Lanie Williams 
5 years ago

Making sure your employees know what your products are so they don't load the wrong ones into your truck so you are forced to return and get a refund. 

Kevin C Broderick's profile image
Kevin C Broderick 
5 years ago

Used the online ordering system for Lowes Home Improvement store on Mason Montgomery Rd to avoid being around other people. Upon my arrival home I discovered that one item was missing. I called the store and would like to say that their customer service is awful. Time to reevaluate using this merchant in the future. 

Lia Swimeley's profile image
Lia Swimeley 
recommend  Recommended
5 years ago

a big shout out to cashier, Lynne today. she was so nice, very helpful. cannot say so much about the supervisor with the the British accent.....was very abrupt thanks for being great Lynne!! 

Sam Burnett's profile image
Sam Burnett 
5 years ago
Terri J Nice's profile image
Terri J Nice 
5 years ago

The people are friendly and helpful 

Emily Breland's profile image
Emily Breland 
6 years ago

Shopped around & found the best selection & pricing on the appliance I was looking for. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,333 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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