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Lowe's Home Improvement

3.9

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Florence, SC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

1701 Freedom Blvd, Florence, SC, 29505, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,991 reviews
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Nancy Scott-Holmes's profile image
Nancy Scott-Holmes 
4 years ago

If we are required to wear a mask then your employees should wear one. Went in to buy paint and 3 employees I passed had masks around their neck... Lowe’s made plenty of money during the pandemic but if you’re not going to follow CDC guidelines I won’t be back. Your employee in paint was so busy stocking she wouldn’t let me look at the paint. Didn’t even acknowledge me. So tired of subpar customer service. 

MsNikki Devon's profile image
MsNikki Devon 
4 years ago

Was treated very unfair. Employee got mad because I ask her to do A Price check for me. Then she started cursing and had the worst attitude towards me before I left. I will be returning my items back to LOWES. Manager didn't make it any better. 

Keith Carpenter's profile image
Keith Carpenter 
4 years ago

Lowe's fired me for irp inventory replunishmeny This is a inventory issue Lowe's has not employee s Anyone with a business degree knows trackability , traceability , and accountability are the top three things that drive inventory so simple if you don't know where your product is your fault not employee s explain fireing me Keith Carpenter 

Randall Hayhurst's profile image
Randall Hayhurst 
4 years ago

Ordered online Saturday night expecting pickup Sunday morning. Called at noon to check on as online order status said in process. Called 3 times let phone ring for many minutes...finally answered. My order not ready was told the only 2 order pickers just came to work and could not give me a ready time. Then i was told the order pickers had been very busy this morning and hadn’t gotten to my order. I hate being lied to!!! I canceled my order and had the phone rudely slammed down in my ear. Lowe’s sure looks after their custom... read more

Emma Huggins's profile image
Emma Huggins 
4 years ago
Robin Shelley's profile image
Robin Shelley 
4 years ago
Ashley Dean Davison's profile image
Ashley Dean Davison 
recommend  Recommended
4 years ago

I really felt compelled to give a praise report to Keith O at South Florence Lowe’s! He provided amazing assistance and such an enjoyable experience this evening at Lowe’s! Thank you Keith O for the help and the laughs! 

Leigh Lucas Norwood's profile image
Leigh Lucas Norwood 
5 years ago

called to see if an item was in stock and told there were 39 in store so i drove 20 minutes to purchasethe item. when i got there i couldn't find the item so i asked the gentleman in garden where to find it and he told me i could "try" over there and pointed. found nothing. went to customer service desk and was told someone would meet me in garden section to help me and 15 minutes later a gentleman passed by and told me they were closing and i needed to leave!!!! i guess the look on my face said a ton and he suggested i go t... read more

Betty Clark's profile image
Betty Clark 
5 years ago

After two promised delivery dates no washer/dryer delivered. Driver just calls and says he does not have the dryer. Can deliver the washer. Now why would I have 1/2 of an order delivered. Will visit store tomorrow to cancel order. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,991 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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