Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Franklin, WI Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

7027 S 27th St, Franklin, WI, 53132, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,714 reviews
Select a rating
Angellica Lopez-Torres's profile image
Angellica Lopez-Torres 
6 years ago

‪Just had the most horrible experience. I have been a customer and had a card for 6 years and will be cancelling it shortly. I purchased storm doors and installation service. After two of ordering and scheduling I get a call from the INSTALLER that he wasn’t‬ coming to install my doors that I had already paid for. Why do you ask? He tells me because Lowe’s SOLD YOUR DOORS. I have called a total of three times and have been promised a callback. No calls. So I will be going to the store to speak to someone to get a refund, can... read more

Sarah Leatherman's profile image
Sarah Leatherman 
7 years ago

We reached out to several landscaping businesses looking for donations for the front of our middle school. Lowe’s was the only one to follow up with us, and they donated all the man power, as well as beautiful landscaping for the front of our school. They were professional, giving, helpful, and the front of our building is now beautiful. We can’t thank them enough!! 

Denise Kordus Abler's profile image
Denise Kordus Abler 
7 years ago

Waiting on a special order with installation since April 30th. I would not recommend this store. Poor customer service. 

Nikki Boncher Key's profile image
Nikki Boncher Key 
7 years ago

Awful company that preys on the elderly and infirm. I would suggest not getting any flooring - their installers don't call back, and when they do finally install, everything is wrong. Took 4 months and 4 trips to get it right. However in the process the installers that were there to install carpet, damaged my parents 6 month old flooring. Lowe's does not care about their customers. I have been trying to resolve this since January and no end in sight except for a pittance for inconvenience. It was a slap in the face consideri... read more

Francesca Froats's profile image
Francesca Froats 
7 years ago

Literally the worst customer service at this location. Our washer broke 2 weeks ago and I have called multiple times to have someone come out and look at it and no one ever answers. I regret purchasing from them and definitely won’t go to them in the future if this is how they treat their customers. It has been nothing but a headache this entire time. 

Augusto Magsaysay's profile image
Augusto Magsaysay 
7 years ago
Pete Sellers's profile image
Pete Sellers 
7 years ago

Thanks Lowes, for fucking over the city of Franklin. I will do whatever I can to boycott your store and get others to boycott it as well. 

MaidenWolf Gerharz's profile image
MaidenWolf Gerharz 
7 years ago
Jenell Klovas's profile image
Jenell Klovas 
7 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,714 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com