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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

2101 E Empire St, Bloomington, IL, 61704, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,658 reviews
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Jay Watret's profile image
Jay Watret 
8 years ago
Valera Asbury's profile image
Valera Asbury 
8 years ago
Kayla Dawn's profile image
Kayla Dawn 
8 years ago

Worst customer service ever for a carpet install. My family and I initiated a staircase carpet install 3 MONTHS AGO and after a sketchy run in with the company outsourced to do the install, 5 corporate phone calls with promises to fix the situation, and 4 in store phone calls, our carpet has partially been installed and NO ONE from this store or corporate will call us back! The job isn't finished! And we are being ignored! Don't waste your money and time on a company who refuses to give you what you've paid for. 

Michelle Hoppe's profile image
Michelle Hoppe 
8 years ago

My sister purchased a brand new GE dishwasher here 6 months ago and it has only worked 3 times! Now we have been through Thanksgiving, Christmas and Easter dinners having to do dishes by hand! Don't buy appliances at this Lowe's! 

Jori Elizabeth's profile image
Jori Elizabeth 
8 years ago

Flooring install has been a nightmare! I have no words to even explain it. At least most of the staff I have encountered there are nice and usually helpful but go to REAL home improvement people for flooring. Wish I would have done that, it would have been worth the extra money. $1500 more but now it'd be worth every penny. 

Carrie Heid's profile image
Carrie Heid 
8 years ago

FYI if you order something online and get an email that states your order is ready to pick up, it's not actually going to be ready to pick up when you get there. I would suggest bringing a comfy chair, something to drink and a good sense of humor because their incompetence can actually be entertaining once you get past your frustration. Save yourself the hassel shop someplace else. 

Jacob Taylor's profile image
Jacob Taylor 
8 years ago
Darin Kaeb's profile image
Darin Kaeb 
8 years ago

December 26th I ordered a new stove and a new dishwasher along with some bamboo flooring to replace the carpeting I had. The appliances were taken care of with only one delay due to the fact the stove they had in stock was damaged so they needed to get a new one in. One installer for both and done quick. The process with the flooring was a nightmare though. If I knew how to do it myself I would not have needed to have them contact a contractor even for measuring. I would hav...Continue Reading 

Michael Manint's profile image
Michael Manint 
8 years ago

Recently purchased a Maytag dishwasher from the Lowes in Bloomington and was dissatisfied with the level of service. The sales associate failed to tell us that if we installed it on our own we need additional parts to install it....parts that were not included but were necessary for installation. Went back this morning and was told that I needed to call the parts line to order the parts. Frustration has set in....luckily my wife works in Champaign and she visited the Lowe's store there and they are hooking us up with what we... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,658 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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