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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

2101 E Empire St, Bloomington, IL, 61704, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,658 reviews
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Cheryl Eash's profile image
Cheryl Eash 
recommend  Recommended
4 years ago

There was a problem delivering a new washer, but the store manager was extremely helpful in resolving the issue. Mistakes happen - but it's how a store remedies the mistake that is important. 

Breana Lovel's profile image
Breana Lovel 
4 years ago

Ordered and paid for a washer for store pick-up. Two days later, drove an hour to pick it up only to be called and told it was”promised to another customer”. Was told it was now back ordered and would be awhile before they’d have more in stock. Don’t waste your time with this store. 

Kathy Atkins's profile image
Kathy Atkins 
recommend  Recommended
4 years ago

Such caring and thoughtful managers and employees. They are dedicated to giving back to their community and helping others when in need. The true definition of going above and beyond. I will be doing all of my future home improvement shopping at Lowe's. Thank you again, John K. (Department Supervisor, Lumber and Building Materials) and Bob K. (Store Manager) 

Rob Buckley's profile image
Rob Buckley 
4 years ago

Customer service is terrible and store pickup is a joke they can never find the items or they try giving me someone else’s order 

Cassie Schieber's profile image
Cassie Schieber 
5 years ago

the WORST customer service. ordered appliances well over a month ago. i got my fridge. i got my oven which the oven came damaged. but no microwave. every time i call i’m told the microwave will be here the next week. call the next week and it’s not there. will NEVER shop here again. most definitely do NOT recommend. 

Peggie A. Boldt's profile image
Peggie A. Boldt 
recommend  Recommended
5 years ago

We bought merchandise in about 8 different departments for my husband’s contracting business. Got lots of help and found everything except touchless bathroom faucets which they don’t carry in stock. Very pleased. Prices much better than our local lumber yard/home improvement. 

Haley Blair's profile image
Haley Blair 
6 years ago

***BUYER BEWARE*** I would NEVER recommend getting a fence installed through Lowe's. They contracted Craig Riddle Construction Services to put up our back fence. They were warned we have a septic line and then shown where it was and they said no big deal, they will probe prior. They proceeded to knowingly drill 3 large holes in our septic line damaging the pipe. There were even pieces of pipe re-buried in the ground to hide the evidence. Lowe's will NOT take responsibility for the damage their contracted company did. And of ... read more

Haley Blair's profile image
Haley Blair 
6 years ago
Jennifer Lush's profile image
Jennifer Lush 
6 years ago

Can’t make their delivery time even though you are able to take time off work to be home. Then give you attitude over the situation. And for the reschedule? How bout you just miss another FULL DAY of pay because they can’t even give you a time frame. Never again. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,658 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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