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Longhorn Collision Center
- Body Shops
- Austin, TX
About this business
Location details
1607 S Lamar Blvd, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pathetic – This company has had possession of the vehicle on three separate occasions totaling approximately four months. On one occasion they attempted to install inferior equipment in the form of a fender well liner. They have also admittedly caused additional damage to the vehicle on each occasion by damaging the passenger side front fender and then repairing it, scratching the rear deck lid and repairing it, and damaging the driver's automatic seat mechanism. The aforementioned issues had no relevance to the initial reas... read more
The Best! – Great experience! They repaired my daughters' Honda and it looks better than new. Larry impressed me with his customer service, always keeping in the loop as to the status of the repairs, and the repair itself is of the highest quality. These folks really know what they're doing.
Right on Time – Recently stopped by Longhorn Collision Center to see if they could fix a mirror on my wife's car. I thought I was going to have to leave it for a few hours. The gentlemen in the front office drove it out back to one of the technicians. He came back in and offered me some coffee. Before I got through the cup of coffee the technician called out and said the mirror was in place. I was grateful that it only took a few minutes in these busy times. Thanks Longhorn Collision
STAY AWAY – I have to say this place does some shady work. I would stay away.
Business response:
Linnerb, We're very concerned about your perception of LHCC and would really like the opportunity to speak to you further about your concerns. We pride ourselves on being a staple of the Austin community and have always tried to make it the highest priority to put our customers needs first which is evendent in so many of the other positive reviews we receive. Your CS handle doesn't match any of our customers names so I don't have a way of contacting you. Please contact me directly and I'll glady address all of your concerns ... read more
Longhorn Experience – Thanks so much to Greg and the other staff memebers at Longhorn Collision Center.They all went above and beyond to make sure the job was done right.
OK Place – These guys aren't super stellar as denoted by many reviews but they aren't awful either. The people are very friendly. I've taken my car here twice for insurance repairs. The first one was massive hail damage. They returned it with some minor remaining hail damage. We had also agreed they would dry out the inside and get it cleaned because the car had been filled with hail and thus stunk. It returned with a similar stench and the inside of the trunk (that I specifically requested be dried immediately) was still da... read more
Business response:
Hello,?we're pleased that?we got?your feedback that you?feel?we were easy to deal with and are appreciative that you've brought your vehicle to us twice.??Our ultimate goal is to have you as a?customer for life.? Unfortunately, I do not have the details surrounding your vehicle, since this is anonymous but would certainly like the opportunity to speak with you regarding your experience and hopefully rectify the situation. Please contact me so that we can discuss and find some agreeable resolution. Respectfully, Greg Burnette... read more
Good Work – Did good work on my car. i consider the job a fair price.Thank you Longhorn
Longhorn – Service was great. Worked around my schedule which was greatky appreciated
Pleased with work – Very good service,friendly,will always return if I need service.Thanks for giving me a ride.Special thanks to Frank and Flor ( girl that works in lobby) .They are very friendly.
Frequently asked questions about Longhorn Collision Center
How is Longhorn Collision Center rated?
Longhorn Collision Center has a 4.5 star rating with 106 reviews.
When is Longhorn Collision Center open?
Longhorn Collision Center is closed now. It will open on Monday at 9:00 a.m.
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