Longhorn Collision Center

Member85 

on Citysearch

13 years ago

Steer Clear – VERY similar issue to the story below. Had repairs done here, also through State Farm's "select service" program. The car didn't drive well from the day I picked it up so I went immediately to another shop who said that Longhorn had, for the most part, done the work they claimed to have done, but completely missed a HUGE issue with the sub-frame, which had been smashed in as a result of the impact during my wreck. The total job was over $4500 and part of that was a charge ($79.95) for an alignment. The new shop... read more

ccstangle 

on Citysearch

13 years ago

Great Place for Getting Ripped Off – Terrible place. Supposed to be a State Farm preferred vendor. Completely ripped me and State Farm off using damaged parts and not even completing the repairs. Drove away from the shop with terrible vibration, another shop then verified that repairs had not even been done. After bringing the car back to Larry, the owner, on State Farms request, he kept the car for a day and did nothing, verified by a picture of the before and after. Had to get the repairs done under a new claim with ANOTHE... read more

MlE84 

on Citysearch

14 years ago

Great Service – Larry provided me with great service in a timely manner. I couldn't have ask for better service. If I'm ever again unlucky enough to be in a accident he is the only one I would have repair my car. Matt Edwards 

LM1272 

on Citysearch

14 years ago

Great Job – I had a great experience with them. My brother got in a wreak with my car, urg, so I went around to a couple of place to get estimates and settle with Longhorn collision. First off when I got there Larry explained what repairs need to be done and didn't cut corners on the hood but said the bumped did not need to be replaced as where the other places said it did. Estimate was reasonable and he even gave us a discount. Super nice guy. He even came in on his day off so I could pickup my car. They did a great job on ... read more

Henry Shytles 

on Citysearch

14 years ago

Good place for bad situations – First off, any automotive shop that willingly invites me back into the shop to show me whats wrong with my car is okay by me. I've had to many shops try to pull the wool over my eyes and over charge for things I don't need. You will not run into that with these guys. They are very genuine and upfront about the work they do. Also, they do their best to work with your insurance company to get you the best parts. I've used them twice now (hopefully I won't have a need to again) and have been very... read more

mary1616 

on Citysearch

14 years ago

Beautiful job! – I had a wreck. Yeah, this one was my fault. I called and they set everything up with my insurance for me before I got there. I was going out of town for a week and wanted to have the work done while I was gone. They had no problem keeping my car in the back lot for several days after the work was finished. My Xterra was GORGEOUS. It's beautiful, black shiny-ness was restored and it drove like a dream again. Longhorn was SO easy to deal with. Everyone was so polite and so eager to help me. I liked them so muc... read more

old austinte 

on Citysearch

14 years ago

Awesome! – I called Longhorn on a Saturday and got their answering machine. My sister told me about them because she had used them a year before with great results. I left a message and didn't expect to hear from them until Monday. To my surprise I got a return call less than ten minutes later. It was Larry and he set me up with a rental car and everything. This place is great in every way. My brand new car, that I have had less than a year, looks like it was never in a wreck even though the entire hatch had to be replaced. ... read more

Phil Duff 

on Citysearch

14 years ago

Great job! – Thank you to the helpful people at Longhorn. Had some auto body work done yesterday and now it looks better than new. I was stunned at the difference. Hard working, energetic staff that aims to please. Will use them again. Highly recommend! 

leahfillion 

on Citysearch

14 years ago

Great job! – After an unfortunate run-in with a curb and unexpected damage to my suspension, rims, etc, etc, ...I took my truck to Longhorn Collision. Larry was a huge help, ordering parts within minutes, and worked tirelessly to get my truck back to me asap. When I realized I had additional damage to my headlight and called, he ordered a part the same day, and had it fixed in 15 minutes! Great service, and hard working staff! Highly recommended!