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Logan's Roadhouse
- Steakhouses
- Hoover, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
2740 John Hawkins Pkwy, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went here several months ago and had a great experience... boy has this place gone down hill. Walked in and the host didn’t say hi and didn’t even smile. We waited to see what was going to happen, he finally motions for us to come to a table. The table was FILTHY and the menu had grease all over it. Then nothing. No waiter, no drink order.... we then decided to leave after about 5-10 mins and no surprise no one even questioned why or anything because no one was even in the vicinity to notice.
Didn't get what we ordered. when we said something, they just said they were having issues in the kitchen. won't be back.
Service was slow, the place seemed understaffed but food was consistent.
Bathrooms were filthy, plates & silverware were nasty, and the food was terrible. I will never go back to this location.
I came in with a party of 3. We had a wait of 30 minutes, even though there were tons of open tables, but whatever. the thing that made me really mad was that when they brought out our food they didn't bring mine, but the other 2 people in my party got theirs. My waitress never came back, turns out they never even made my food.
RecommendedFriendly and helpful. And the food is delicious and affordable!
waited 20 minutes to be seated in a virtually empty restaurant, then waited 40 minutes for food to arrive. the asparagus was tough and the steak was tougher and the rice was not rice pilaf. passed up going to our favorite place to try something else. very disappointed. need a whole new staff or they need to be trained....
Business response:
We are sorry to hear this, Barbara. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Arrived at @1:15 pm on Sunday, multiple empty tables, but told a 15-20 minute wait , finally got a table, ordered 2 beverages from bar, by the time got to table the bottles were sweating they had been out so long, after we asked again for them. Food was good but then had to wait again for waiter to order to go order then wait more after finished for check and order. Wife and grand child went to car instead of waiting inside. Finally received bil and paid left at @ 3:30 pm ! That's almost 21/2 hrs for lunch !! Really ! Won't ... read more
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.2 star rating with 882 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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