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Logan's Roadhouse
- Steakhouses
- Walker, MI
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3153 Alpine Ave NW, Walker, MI, 49544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The place was like watching a sinking ship, the poor lady next to us at the bar ordered a frozen drink. The staff had no knowledge of how to run the blender or slush machine. I finish my whole lunch and the lady next to me just got here drink. Why would you not staff the bar area and where was management????? They should help support their staff, I felt bad for the poor waitress that had no help.
Business response:
Randy, thank you so much for bringing this matter to our attention. Please know we take your feedback seriously and will be following up with the Walker location. Rest assured that we'll pass your message along to our team. We're very sorry for the experience and thanks again for sharing.
The service was horrible. We had to ask for refills/rolls and peanuts and track down our waitress. The food wasn't that good and it was missing things that we ordered. when we asked about it it was disregard and we were made to feel like an inconvenience. For spending 80 dollars you would expect better service and better tasting food.
We love Logan’s but this is by far the worst service and food quality we have ever experienced with Logan’s, would not recommend this location to anyone.
Business response:
Terry, we're very sorry your experience wasn't our best. Please know that we take your feedback seriously and we will be checking in with the Walker store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
RecommendedI take my kids here every year for their birthday so they get the “yee haw” thing done right? This year I’m extremely upset at the service we had last night, my steak was complete fat, rare rare and barely warm in the middle I asked for medium, though I know that’s not the waitress’ fault how my meal was prepared😏the waitress never came to refill our drinks or even check on how our food was, but was stopping at her other tables numerous times & when I brought up my steak being fat she asked me “well I’m not sure what we can... read more
Business response:
Kristin, it was a pleasure to serve you. We gladly share feedback like our service with our Walker team so we can make your next visit is a better one. Thanks for sharing and we hope to see you again on your next celebration! 🍻🥜
We placed an order for pick up via phone as the website provides incorrect information. The burgers were thrown in the container. Fries were not fresh at all and also missing sauce for one of the meals. I cannot imagine someone dining in would be brought a plate that looked like ours did when we got home. Tried to call and wait to talk to someone is long.
Business response:
Lisa, we're so sorry we let you down in preparing your recent takeout order. We’d like to make things right for you. If you’re willing to speak with our manager, please reach out here: https://logansroadhouse.com/contact-us/.
My Daddy works up their. I love the food and people are always loving on me. I'm one lucky little girl!
Business response:
Su'Dora, the pleasure is all ours! Thanks for taking the time to share the love and support. See you again soon!
I would recommend them for their food and service in the restaurant, but we were charged twice (once on the day we went (6/22) and again on 6/26). It's been over a week and we still haven't gotten credited for it. I've had to make 4 phone calls and numerous emails to corporate just to get it acknowledged. Still waiting. Quite disappointing.
Business response:
Debby, we’re so sorry for this inconvenience, please reach out to GuestExperience@SPBHospitality.com and we’ll reach out to you with further info.
great staff good food! manager Ryan, Ariana, Amanda & the cooks are awesome! best customer service & food in long time!
Business response:
Mika, we’re glad to hear Ryan, Ariana, Amanda and the entire team could help you feel right at home! We’ll pass along the kudos. See you again soon 👋
Great service and good food
Business response:
Mike, we appreciate you taking the time to let us know how we are doing! Thanks for stoppin’ in 😁
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.8 star rating with 3,024 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open on Monday at 9:00 a.m.
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