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Logan's Roadhouse

3.8

About this business

Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around. 

Location details

604 Carriage House Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.82,640 reviews
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Ciara Reid's profile image
Ciara Reid 
6 years ago

Food is not good as it use to be, it looks nothing like the picture once you get it, the chicken was dry waitress did great not her problem with food she just delivered 

Business response:

We are sorry to hear this, Ciara. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Jim PawPaw Britt's profile image
Jim PawPaw Britt 
6 years ago

HORRIBLE SERVICE. Took a hour to get our food then 15 min for her to come back to pick up our checks with credit card. I got tired of waiting and left cash so instead of the $5 tip she got change from a dollar 

Business response:

We are sorry to hear this, Jim. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Juoaquina Lanauze-Latty's profile image
Juoaquina Lanauze-Latty 
6 years ago

I went here last for a pick up order got back to my hotel to eat the steak was bad it smell like dead dog I will never recommended this place to anyone and I called for refund it was a big problem not got good I will be calling their corporate office first thing Tuesday morning and I know the names of all who didn’t help me 

Business response:

We are sorry to hear this, Juoaquina. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Christa Lancaster's profile image
Christa Lancaster 
6 years ago

I ordered the ribs and they were tough as leather 

Business response:

We are sorry to hear this, Christa. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Steven Orzechowski's profile image
Steven Orzechowski 
6 years ago

I had the Flo's filet and it was delicious! Our waitress was awesome and took very good care of us. Excellent service!! 

Business response:

We love to hear it, Steven! Thank you for taking the time to leave this review. We hope to see you again soon. 

Ariel Boots Zeigler's profile image
Ariel Boots Zeigler 
7 years ago

If I could give -5 I would!!!! We went here for dinner July 15 2018 , we put our name on the list they said a 30 min wait. We looked around and they had Over 10 tables open and all the sections. So this boy and I assume was a busboy asked if we could be seated yet and come over to us saying asking if we would like to be seated now. We said OK but a woman and another yellow shirt yelled at him and said you better get over here and shut up stop talking to them because that’s not your job. We then called for the manager that wa... read more

Jeff Hampton's profile image
Jeff Hampton 
recommend  Recommended
7 years ago

The wife and I stopped in here because the Old Town Spaghetti Store was closed for vacation. We had about a 10 minute wait and was seated soon after. The waitress was attentive at first but she kept disappearing after she took our order. The appetizers and our food was spot on. I would definitely recommend LOGANS to all my friends. 

Marti Moss Gillespie's profile image
Marti Moss Gillespie 
7 years ago

55 minutes after arriving - them being out of ribs and out of the bar-b-que chicken, I decided on fried shrimp. When the shrimp arrived it tasted like it had not been washed before fired. The manager took off my bill and apologized. So he tried but ... 

Business response:

We are sorry to hear this, Marti. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Jennifer Easterday's profile image
Jennifer Easterday 
7 years ago

I hope the lady who bought dinner for my family tonight reads this and knows how grateful my family is for people who are so selfless. Thank you so much and we will pay it forward! � 

Business response:

Jennifer We're so happy to hear that you enjoyed your visit and we are looking forward to serving you again. Thank you for taking the time to review your experience. 

Frequently asked questions about Logan's Roadhouse

How is Logan's Roadhouse rated?

Logan's Roadhouse has a 3.8 star rating with 2,640 reviews. 

When is Logan's Roadhouse open?

Logan's Roadhouse is closed now. It will open tomorrow at 9:00 a.m. 

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