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Logan's Roadhouse
- Steakhouses
- Florence, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
2890 Florence Blvd, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would first like to say we are here because my husband was given a giftcard after being double charged the Friday before. He said the manager was extremely nice and asked him to give them another shot , so we did. The service was terrible. They were not crowded, took entirely too long to get our food. Food did not come out together. Or if Caesar salad. They seated us in a very tight corner table with no room for anyone to get back there to even sit. Waiter was new, and tried giving her the benefit of the doubt but she neve... read more
Business response:
We're very sorry your experience wasn't the best, Kristen. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
I've always loved this place but after tonight and having bring in the year with a sucky waitress I will never go back. I'm a waitress myself so I know good service when I see one. But this was the worst service ever. I thought it was a joke it was so bad. We were not acknowledged by our server at all. She was very rude!!!! VERY!!! Told a manager and he was willing to give us a new server but after the horrible experience we were over it. Will never go back!
Tonight was the worst experience we've ever had at this Logan's or any restaurant. We have eaten at this Logan's over 100 times. We used a gift card to pay for $25 of our meal (total was $36.85). My husband noticed a discrepancy on the 6 receipts we received back. The server then argued with my husband that she had only ran his card once. Another server overheard the commotion and took the flawed check to a manager. After almost 30 more minutes, and reviewing our online bank statement, they still over charged us for our meal... read more
Business response:
Hi, Kelli. We're very sorry to hear about the issue. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks.
Pitiful. Worst experience I've had at any restaurant..
Business response:
We're sorry to hear your experience wasn't the best, Brittany. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks.
The Food and people are awesome and I would recommend the experience to anyone.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 4 star rating with 2,305 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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