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Loews Miami Beach Hotel
- Miami Beach, FL
About this business
Location details
1601 Collins Ave, Miami Beach, FL, 33139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 10:00 p.m. | |
| Tue | 07:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 p.m. to 10:00 p.m. | |
| Thu | 6:00 p.m. to 10:00 p.m. | |
| Fri | 6:00 p.m. to 10:00 p.m. | |
| Sat | 6:00 p.m. to 10:00 p.m. | |
| Sun | 6:00 p.m. to 10:00 p.m. |
RecommendedAtendimento e conforto do quarto sempre sem igual�; Massss, o hotel se encontra em plena reforma (com barulho e trabalhadores aos redores inclusive da piscina�)
RecommendedThis was our first time in Miami, and first time at Loews Miami Beach Hotel. The hotel was great, service was great, the pool was awesome. We stayed in a Partial Ocean room - the room was huge and bathroom/shower was excellent!! Cant wait to see the hotel once the renovations are finished - will definately come back!!!
Business response:
Aww shucks! We're so glad to hear your first experience in Miami and with us was a unforgettable one. We are so excited to unveil our reimagined experience and we can't wait to showcase our transformation to you once complete.
I never do reviews, We spent 5 days in July before the much needed renovation. Every year we do the same trip, but we will no longer stay at Loews. We paid extra for ocean front suite that happens to be next to a utility closet that employees were going into all night. we complained three times and nothing was done. The pool had mold and broken tiles. My room was dirty and run down. I got a text asking me how my trip was and once again I complained, I also got an email asking for my review, and once again I complained. Nothi... read more
Business response:
Kenneth - We truly appreciate you taking the time to provide us with your comments. We take feedback like yours very seriously so we can ensure these frustrations do not happen again and provide you with an even better experience. It disappoints us to know your getaway did not match your expectations and we are so sorry if we could not resolve this while you were on property with us. We are very excited to showcase our even more stunning property to you once our transformation is complete. It will feature a newly designed po... read more
RecommendedBusiness response:
Fabiana Gangemi, Nothing makes us happier than knowing you had a great vacation with us filled with tons of #LoewsMiami memories. We can't wait to continue welcoming you back to the South Beach sunshine!
Business response:
Estimado Sr. Dovalo - Antes que nada deseamos que usted sepa que estamos verdaderamente arrepentidos que su experiencia con nosotros durante nuestra transformación no fue ideal. No queremos nada más que saber que usted tuvo una estancia increíble y le pedimos perdón que no pudimos cumplir con esto. Comprendemos por completo sus inquietudes y le aseguramos que hemos hecho todo lo posible para informarle a nuestros socios de viajes de nuestro re-diseño. Estamos haciendo nuestro mejor esfuerzo para construir una aún más bella p... read more
Business response:
Francoise, We're so sorry to hear about your experience with us during our transformation. We want nothing more than to know you had a incredible stay and it disappoints us that we were not able to deliver this. We are right there with you and your concerns are completely understood. We are making our best efforts to build an even more beautiful property for unforgettable vacations to come and we are excited to showcase this to you once complete. Your feedback and patience with us is truly appreciated. We hope we'll have the... read more
RecommendedI cannot wait until I get to Miami! My fiancé and I are booked from June 27-July 3rd for our honeymoon!!!! We're coming in from New Hampshire, I really hope Loews is all that it is said to be and hopefully it becomes our anniversary celebration spot yayyy!
Business response:
We are so excited to welcome you and your fiance for your honeymoon! We love celebrations and we're honored you chose us to spend such a special occasion with. We can't wait to hear about your vacation when you are with us.
Recommended
RecommendedThis place rocks! Excellent service, food, everything!
Business response:
We're so glad to hear you had an excellent stay with us, Mary! We can't wait to welcome you back to the sunshine again.
Frequently asked questions about Loews Miami Beach Hotel
How is Loews Miami Beach Hotel rated?
Loews Miami Beach Hotel has a 4.5 star rating with 2,948 reviews.
When is Loews Miami Beach Hotel open?
Loews Miami Beach Hotel is open now. It will close at 10:00 p.m.
Browse nearby in Miami Beach, FL
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